Telecaller (Female)

2 days ago

Thrissur Kerala, India Dreamlight water technologies Full time

**Job Title**: Telecaller (Female)

**Company**: Dreamlight Water Technologies Pvt. Ltd.
**Location**: Thrissur, Kerala
**Experience**: Minimum 1 year of relevant experience

**About Us**:
Dreamlight Water Technologies Pvt. Ltd. is a leading provider of **water purification and filtration solutions** across Kerala. We specialize in **domestic and industrial** water treatment systems, including ROs, UFs, STPs, and ETPs.

**Key Responsibilities**:

- Handle **inbound and outbound** customer calls professionally
- Explain **products and services** to potential customers
- Follow up with leads and maintain customer relationships
- Maintain **call records and data entry**

**Requirements**:
**Good communication skills** in **English & Malayalam** (Hindi is an added advantage)
Prior experience in **telecalling or customer support**
Basic **computer knowledge** is required
Familiarity with **MS Office (Excel, Word, etc.)** is a plus
Must be based in **Thrissur or nearby**

**Salary & Benefits**:
**Competitive salary** as per **industry standards**
**ESI & PF benefits included**

**Benefits**:

- Provident Fund

Supplemental Pay:

- Performance bonus

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

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