Customer Service Fragrances Industry Mumbai

10 hours ago

Mumbai Maharashtra, India Eurofragance Full time

**Why working at Eurofragance?**
- In Eurofragance you will be part of the exciting world of smells and fragrances with our Passion, Performance & Entrepreneurship values.
- You will grow and learn in a company in constant growth and expansion.
- You will have the opportunity to develop with top professionals in the sector.
- You will be part of a Global Company with Headquarters in Barcelona and subsidiaries in Dubai, Singapore, Mexico, Turkey and India among others.
- You will practice your language skills in a global and multicultural environment.
- You will feel you play a role in society thanks to our Corporate Social Responsibility policy and our commitment to the Environment, which we demonstrate on a day-to-day basis with actions such as the Volunteer Day.
- Enjoy a great work environment in Eurofragance_

**Mission**

Provide exceptional service and support to the internal Sales Community and to our valued clients by providing timely and accurate assistance, resolving inquiries and building strong relationships to ensure customer satisfaction and enhance the overall experience.

**Functions**
- Ensure the inventory of custom sales presentation materials such as brochures and presentation folders is always up to date.
- Act as the primary customer service contact for clients who have questions about their accounts or our products.
- Work with other departments within the company to bring in additional help on creating sales presentations when needed.
- Utilize company resources to develop a filing system that keeps all active sales files available digitally and in hard copy form.
- Bachelor’s degree in business administration or related field required.
- 5 years of experience in sales.
- Languages and minimum level required: English (B2).
- Strong proficiency in Microsoft Excel, Word, and Access.
- Ability to work well in a fast-paced environment.

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