
Call Center Executive
21 hours ago
Cambay tiger is looking for the Call Center Executive role.
**Location**: 203 Ground Floor, Tarvotti Bhavan, P D'Mello Rd, Indira Docks, Mumbai Port Trust, Mazgaon, Mumbai, Maharashtra 400001
**Contact No**: 8980012552
**Key Job Responsibilities:Inbound**:
- Respond to customer inquiries in a professional manner.
- Handle and resolve customer complaints efficiently.
- Provide accurate information about products and services.
- Identify and escalate priority issues for quick resolution.
**Outbound**:
- Use prepared sales scripts to persuade potential customers to make purchases.
- Collect and verify customer information.
- Generate potential customer leads.
- Perform data entry and maintain customer databases.
- Keep detailed records of telephonic interactions, orders, and customer accounts.
**Experience Required**:
- **Total Experience**: 1 to 3 years
- **Profile-Specific Experience**: Proven track record of meeting sales targets over the phone.
**Educational Qualifications**:
- Undergraduate or Graduate.
**Profile-Specific Requirements**:
- Excellent communication skills in both English and Hindi.
- Clear and engaging voice tone over the phone.
- Strong persuasion skills.
- Good understanding of Call Center operations.
- Customer service-oriented approach.
**Benefits**:
- Work in a supportive and dynamic environment.
- Opportunity for growth based on performance.
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹18,000.00 - ₹22,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Day shift
- Rotational shift
Supplemental Pay:
- Performance bonus
**Education**:
- Bachelor's (preferred)
**Experience**:
- Technical support: 1 year (preferred)
- tele sales: 1 year (preferred)
**Language**:
- English (required)
Willingness to travel:
- 25% (preferred)
Work Location: In person
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