Product Support Executive

4 days ago

Madhapur Hyderabad Telangana, India Gravity Cybertech Pvt Ltd Full time

Greetings from Gravity Cybertech

We have immediate openings for **Customer Support Associate (Preferred International Voice/Semi Voice Process Experience) for Nightshift-Hyderabad Location.**

**Note:

- No cab facility is provided.**

No of Openings: - 6 Males Only (Work from Office).

Note:

- Please note that a copy of the job post will serve as a permit for entry into the 2B building. Hence ensure that carrying this job post as a print is a must to attend the interview.

**Address**

Gravity Cybertech Private LimitedUnit # 101, 1st Floor, Building # Maximus 2B, Mindspace,K Raheja IT Park, Madhapur, Hyderabad -500081

**Required Skills**:

- 6 months-5 years of experience in call center and customer support.
- **International customer support** of inbound experience preferred.
- Excellent written and verbal communication is required together with good interpersonal skills.

**About Company**:
**Product Support Executive Job Description**:
**Summary**:
Responsible for helping clients use our app and triage issues faced by them. Assists with approvals, complaints, orders, errors, accounts, billing, cancelation, refunds and other queries.

**Responsibilities**:

- Informs clients by explaining products; answering questions; providing information.
- To ensure that all customers have the best possible experience of our product.
- To be a pro-active member of the customer support Team and support all calls.
- To handle and resolve complaints relating to the customer support in a professional and effective manner.
- In addition to the above main responsibilities, the customer support Executive will be required to undertake any other task, deemed to be appropriate to the job role.
- Listen to the Manager’s feedback and take actions accordingly.
- Interact with the customers and communicate details around the company and app as and when required.

Regards
V Geetha
HR Manager

**Job Types**: Full-time, Permanent

Pay: ₹240,000.00 - ₹450,000.00 per year

**Benefits**:

- Health insurance
- Leave encashment
- Life insurance
- Provident Fund

Schedule:

- Day shift
- Monday to Friday

Supplemental Pay:

- Overtime pay
- Yearly bonus

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

Application Deadline: 30/11/2024

  • Product Support Executive

    2 weeks ago

    Madhapur, Hyderabad, Telangana, India Gravity Cybertech Pvt Ltd Full time

    Greetings from Gravity Cybertech!!! We have immediate openings for **Customer Support Associate (Preferred International Voice/Semi Voice Process Experience) for Nightshift.** **Note: - No cab facility is provided.** **No of Openings: - 6 Males Only (Contract Basis) for Nightshift** Location: -Hyderabad(Work from office) **Required Skills**: - 6...

  • Product Support Executive

    2 weeks ago

    Madhapur, Hyderabad, Telangana, India Gravity Cybertech Pvt Ltd Full time

    Greetings from Gravity Cybertech!!! We have immediate openings for **Customer Support Associate (Preferred International Voice/Semi Voice Process Experience) for Nightshift-Hyderabad Location.** **Note: - No cab facility is provided.** No of Openings: - 6 Males Only (Work from Office). **Address** Gravity Cybertech Private LimitedUnit # 101, 1st Floor,...

  • Product Support Executive

    2 weeks ago

    Madhapur, Hyderabad, Telangana, India Gravity Cybertech Pvt Ltd Full time

    Greetings from Gravity Cybertech!!! We have immediate openings for **Customer Support Associate (Preferred International Voice/Semi Voice Process Experience) for Nightshift-Hyderabad Location.** **Note: - No cab facility is provided.** No of Openings: - 6 Males Only (Work from Office). **Address** Gravity Cybertech Private LimitedUnit # 101, 1st Floor,...

  • Product Support Executive

    10 hours ago

    Madhapur, Hyderabad, Telangana, India Gravity Cybertech Pvt Ltd Full time

    Greetings from Gravity Cybertech!!! We have immediate openings for **Customer Support Associate (Preferred International Voice/Semi Voice Process Experience) for Nightshift-Hyderabad Location**(Work from Office).**.** **Note: - No cab facility is provided.** No of Openings: -Males-5,Females-1 **Address** Gravity Cybertech Private LimitedUnit # 101, 1st...

  • Product Support Executive/Customer Support Associate

    4 days ago

    Madhapur, Hyderabad, Telangana, India Gravity Cybertech Pvt Ltd Full time ₹ 2,40,000 - ₹ 4,50,000 per year

    Greetings from Gravity CybertechWe have immediate openings for Customer Support Associate (Preferred International Voice/Semi Voice Process Experience) for Nightshift-Hyderabad Location(Work from Office)..Note:- No cab facility is provided.Interested candidates can attend the interview share their profile at and can also reach at Required Skills:3 -5 years...

  • Product Support Executive

    1 week ago

    Hyderabad, Telangana, India Gravity Cybertech Pvt Ltd Full time

    Greetings from Gravity Cybertech!!! We have immediate openings for Customer Support Associate (Preferred International Voice/Semi Voice Process Experience) for Nightshift. Note: - No cab facility is provided. No of Openings: - 3 **Nightshift-3 Positions(Male Only)** Location: -Hyderabad(Work from office) **Required Skills**: - 6 months-10 years of...

  • Chat Support Executive

    10 hours ago

    Madhapur, Hyderabad, Telangana, India Picktime Full time

    **Customer Support Executive(non-voice)** **Job description** **Responsibilities** - Identify customer needs and help customers use specific features - Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users) - Collaborate with other team members and departments to ensure customer satisfaction - Ask...

  • Customer Support Executive

    10 hours ago

    Madhapur, Hyderabad, Telangana, India Diyos Infotech Pvt Ltd Full time

    We are looking for a Customer Support Executive to assist our customers with technical problems when using our products and services. Our Customer Support Executive will be responsible for handling questions, comments, and complaints, and provide service or product information, solutions, and relevant details to customers regarding our business. To be...

  • Dairy Products Manufacturing Executive

    4 days ago

    Madhapur, Hyderabad, Telangana, India WOMENOVA AGRO FOOD PARK PVT LTD Full time

    **Job Title: Dairy Products Manufacturing Executive / Operator / Supervisor** **Job Summary**: The Dairy Products Manufacturing professional is responsible for overseeing the end-to-end production of dairy products such as milk, cheese, butter, yogurt, and ice cream. The role includes managing processing operations, monitoring equipment, ensuring hygiene...

  • Product Design

    7 days ago

    Hyderabad, Telangana, India Inspire Brands Hyderabad Support Center Full time

    About Inspire Brands Hyderabad Support Center Inspire Brands is disrupting the restaurant industry through digital transformation and operational efficiencies The company s technology hub Inspire Brands Hyderabad Support Center India will lead technology innovation and product development for the organization and its portfolio of distinct brands The Inspire...