Guest Experience Expert

5 days ago

Chennai Tamil Nadu, India Marriott International, Inc Full time

**Additional Information**
**Job Number**24219582
**Job Category**Rooms & Guest Services Operations
**Location**Courtyard Chennai, 564 Anna Salai, Chennai, Tamil Nadu, India, 600018
**Schedule**Full Time
**Located Remotely?**N
**Position Type** Non-Management

***

Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve - all while having fun.

In joining Courtyard, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

  • Guest Experience Officer

    5 days ago

    Chennai, Tamil Nadu, India HOTEL SARAVANA BHAVAN Full time

    Greet guests with a warm, professional, and friendly attitude. - Manage reservations and walk-in seating using our booking system or manual log. - Organize and monitor the waiting list; provide accurate wait times to guests. - Escort guests to their tables and present menus. - Communicate guest needs to servers and kitchen staff (e.g., special seating...

  • Guest Service Associate

    18 hours ago

    Chennai, Tamil Nadu, India Marriott International, Inc Full time

    **Additional Information** **Job Number**25018530 **Job Category**Housekeeping & Laundry **Location**The Westin Chennai Velachery, 154 Velachery Main Road, Chennai, Tamil Nadu, India, 600042 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a clean room and a freshly made bed....

  • Guest Service Associate

    3 days ago

    Chennai, Tamil Nadu, India Marriott International, Inc Full time

    **Additional Information** **Job Number**25070211 **Job Category**Housekeeping & Laundry **Location**Four Pts by Sheraton Mahabalipuram Resort & Convention Ctr, ECR-OMR Junction, ECR Rd, Chennai, Tamil Nadu, India, 603104 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a clean...

  • Housekeeping Guest Service Associate

    3 days ago

    Chennai, Tamil Nadu, India Marriott International, Inc Full time

    **Additional Information** **Job Number**25100387 **Job Category**Housekeeping & Laundry **Location**Fairfield by Marriott Chennai OMR, No.169, Rajiv Gandhi Salai, Chennai, Tamil Nadu, India, 600119 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a clean room and a freshly made...

  • Hotel Cleanliness Expert

    5 days ago

    Chennai, Tamil Nadu, India Marriott International, Inc Full time

    **Additional Information** **Job Number**25161734 **Job Category**Housekeeping & Laundry **Location**Sheraton Grand Chennai Resort & Spa, 280 ECR, Vedanamelli, Chennai, Tamil Nadu, India, 603104 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a clean room and a freshly made bed....

  • Hotel Cleanliness Expert

    2 weeks ago

    Chennai, Tamil Nadu, India Marriott International, Inc Full time

    **Additional Information** **Job Number**25141839 **Job Category**Housekeeping & Laundry **Location**Fairfield by Marriott Chennai Mahindra World City, Near Main Entrance Mahindra World City, Chennai, Tamil Nadu, India, 603002 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a...

  • Guest Service Associate

    3 days ago

    Chennai, Tamil Nadu, India Marriott International, Inc Full time

    **Additional Information** **Job Number**25017309 **Job Category**Food and Beverage & Culinary **Location**The Westin Chennai Velachery, 154 Velachery Main Road, Chennai, Tamil Nadu, India, 600042 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Our jobs aren’t just about putting food on the table that our guests will...

  • F&b Service Expert

    1 week ago

    Chennai, Tamil Nadu, India Marriott International, Inc Full time

    **Additional Information** **Job Number**25096893 **Job Category**Food and Beverage & Culinary **Location**Sheraton Grand Chennai Resort & Spa, 280 ECR, Vedanamelli, Chennai, Tamil Nadu, India, 603104 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Our jobs aren’t just about putting food on the table that our guests will...

  • F&b Service Expert

    1 week ago

    Chennai, Tamil Nadu, India Marriott International, Inc Full time

    **Additional Information**F&B Service Associate **Job Number**25113481 **Job Category**Food and Beverage & Culinary **Location**Fairfield by Marriott Chennai OMR, No.169, Rajiv Gandhi Salai, Chennai, Tamil Nadu, India, 600119 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Our jobs aren’t just about putting food on the...

  • Guest Experience Manager

    2 weeks ago

    Chennai, Tamil Nadu, India Park Hyatt Chennai Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    The ideal candidate is a motivated, well-organized individual who has a deep understanding of prospecting and developing strong relationships with customers.ResponsibilitiesYou will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest...