Dispatch Supervisor

1 week ago

Bengaluru Karnataka, India CherishX Full time

**About CherishX**

CherishX is India’s leading celebrations company, offering unique décor experiences, surprise setups, and personalized gifting across multiple cities. With our growing operations, we are looking for a **Dispatch Supervisor** in Bangalore to ensure smooth and timely execution of daily bookings and deliveries.

**Key Responsibilities**

**Booking & Packaging Coordination**
- Check all daily and upcoming bookings on the dashboard.
- Inform the packaging team in advance to prepare materials for decoration setups.

**Delivery & Team Management**
- Assign bookings to in-house delivery executives and decorators based on availability and efficiency.
- Monitor attendance and manage the availability schedule of delivery boys and executives.

**Communication & Coordination**
- Share booking updates, delivery possibilities, and timing adjustments with internal teams on **Slack & WhatsApp**.
- Coordinate with external partners and third-party delivery services to ensure smooth dispatch.

**Dispatch & Logistics**
- Ensure all bookings are dispatched with the required material as per the correct time slots, without delays.
- Optimize the use of in-house team and third-party delivery apps for efficient logistics.
- **Operational Excellence**:

- Track delivery timelines and proactively resolve dispatch issues.
- Maintain accountability for timely and accurate deliveries, ensuring high customer satisfaction.

**Requirements**:

- Proven experience in **dispatch/logistics/warehouse/supply chain supervision** (2-4 years preferred).
- Strong **team management** and **coordination** skills.
- Familiarity with **delivery apps and dispatch software/tools**.
- Excellent communication skills in **English and Hindi** (Kannada preferred).
- Ability to work in a **fast-paced environment** and handle time-sensitive bookings.

**What We Offer**
- Competitive salary with performance-based incentives.
- Opportunity to grow in a fast-scaling celebrations company.
- Work in a collaborative, energetic, and creative environment.

Pay: ₹20,000.00 - ₹25,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Leave encashment
- Provident Fund

Expected Start Date: 14/09/2025

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