Customer Relationship Officer
22 hours ago
**Duties and Responsibilities**,
- Building and maintaining profitable relationships with key customers.
- Schedule and conduct status meetings with appropriate development resources and customers.
- Overseeing the relationship with customers handled by your team.
- Resolving customer complaints quickly and efficiently
- Keeping customers updated on the latest products in order to increase sales.
- Meeting with managers in the organization to plan strategically.
- Understanding key customer individual needs and addressing these.
- Conducting business reviews using CRM programs.
- Knowing your competition and strategizing accordingly.
- Handle client issues throughout the implementation life cycle in a timely and accurate fashion.
- Guide and lead team members to deliver products/services that meet or exceed the customer requirements.
**High proficiency in English Language**
**Salary**: ₹15,000.00 - ₹20,000.00 per month
Schedule:
- Day shift
Ability to commute/relocate:
- Kozhikode, Kerala: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- total work: 1 year (preferred)
**Language**:
- English (preferred)
Work Location: In person
**Speak with the employer**
+91 7736280666
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