L&d Trainer, L&d

4 days ago

Bengaluru, India ASSPL - Karnataka Full time

6+ months of human resources experience
- 6+ months of customer service experience
- High school or equivalent diploma

**JD for L&D-Trainer**:
Introduction

Requirements of the Position

Each employee must be able to perform all of the job duties and physical requirements in the work environment as described below on a regular basis with or without reasonable accommodation in order to meet the requirements of the job as a Trainer:
**Job Title**: Trainer
- L&D

**Location**: Bangalore

**Summary**:
Amazon is a highly data driven company highly passionate about its customers. In this context it is vital to ensure the customers always get their orders on time and with quality. The processes at the FCs are largely manual involving large numbers of associates. One of the most critical roles is that of a process associates who mentor/guide the associates towards ensuring meeting the customer expectation by following our standard work practice keeping safety & quality in mind.

Trainer Best Behavior
- Be able to listen to the associates and support the manager
- Be quick at responding and closing on action points
- Lead by example, doing what we say and act how we say
- Must be approachable, be able to interact with employees, gather feedback on how we can be better, and contribute towards employees growth
- Must exhibit the best behavior while at work
- Always be up to date with the latest techniques, tools, and processes
- Be right, honest, and be willing to accept if there's a miss
- Be willing to push their limits and accept responsibilities as the business requires

Job Role and Responsibilities
- Employee Development
- Help and assist the Learning Manager to foster the development and growth of employees
- Help and assist the Trainer to create and implement training plans for managers, trainers and others
- Creates/updates accurate and useful information on-the-job tasks, SOPs and training aids/visuals
- Identify any production and scheduling conflicts, and report swiftly to LM
- Responsible for managing the learning department so that new and existing FC associates, specialists, and managers are optimally trained and developed
- Identify potential ambassadors/trainers and groom them to take various warehouse process training

Bangalore, KA, IND
- 1+ years of human resources experience
- 1+ years of customer service experience

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