Inside Sales Representative

2 weeks ago

BTM Layout Bengaluru Karnataka, India Broadbarrier Full time

1. **Lead Generation and Qualification**
- **Prospecting**: Identify and research potential clients through various channels, such as networking, online research, and referrals.
- **Qualifying Leads**: Assess the viability of leads by understanding their needs, budget, and purchasing authority.

2. **Sales Outreach**
- **Cold Calling**: Conduct outbound calls to introduce products and services to potential clients.

3. **Product Knowledge and Presentation**
- **Demonstration**: Conduct product demonstrations and explain technical specifications and benefits to potential customers.
- **Customization**: Tailor presentations to address specific customer needs and industry challenges.

4. **Relationship Building**
- **Customer Engagement**: Maintain regular communication with existing customers to ensure satisfaction and explore upsell opportunities.
- **Networking**: Build and maintain relationships with key stakeholders within client organizations.

5. **Sales Process Management**
- **Proposal Creation**: Develop and deliver proposals and quotes based on customer requirements.
- **Negotiation**: Engage in negotiations to close deals while ensuring profitability for the company.

6. **Order Processing**
- **Order Management**: Handle order entry and processing, ensuring accuracy and timely fulfillment.
- **Follow-Up**: Confirm orders and follow up with customers on delivery and satisfaction.

7. **Collaboration**
- **Cross-Functional Coordination**: Work closely with marketing, logistics, and customer support teams to ensure a seamless customer experience.
- **Feedback Loop**: Share customer insights and feedback with product and marketing teams to inform future strategies.

8. **Reporting and Analysis**
- **Sales Tracking**: Maintain accurate records of sales activities, customer interactions, and pipeline status in CRM systems.
- **Performance Metrics**: Analyze sales data to identify trends, measure performance, and report to management.

9. **Continuous Learning and Improvement**
- **Training Participation**: Engage in ongoing training to stay updated on product knowledge, industry trends, and sales techniques.
- **Self-Improvement**: Seek feedback and identify areas for personal and professional growth.

10. **Customer Support**
- **Issue Resolution**: Address customer inquiries and concerns, providing solutions and support as needed.
- **After-Sales Support**: Follow up with customers post-sale to ensure satisfaction and explore future opportunities

Pay: Up to ₹300,000.00 per year

**Benefits**:

- Commuter assistance
- Health insurance
- Leave encashment
- Work from home

Schedule:

- Day shift

Work Location: In person

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