Quality Auditor

2 weeks ago


Panchkula, India Winni.in Full time

Randomly audit required number of calls on daily basis.
- Audits calls ,audit reports, Call Calibration.
- Providing timely and accurate feedback to agents for improvement areas.
- Take corrective actions by doing data analysis to improve process efficiency.
- Work upon the action plans to improve Quality scores.
- 1.5-2 years experience in call auditing Skills Quality analyst in BPO/Call center.
- Excellent Communication Skills.
- Immediate Joiners Preferable.

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹20,000.00 - ₹22,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift
- Rotational shift

**Speak with the employer**
+91 7740098337



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