Quality Auditor
3 days ago
Randomly audit required number of calls on daily basis.
- Audits calls ,audit reports, Call Calibration.
- Providing timely and accurate feedback to agents for improvement areas.
- Take corrective actions by doing data analysis to improve process efficiency.
- Work upon the action plans to improve Quality scores.
- 1.5-2 years experience in call auditing Skills Quality analyst in BPO/Call center.
- Excellent Communication Skills.
- Immediate Joiners Preferable.
**Job Types**: Full-time, Regular / Permanent
**Salary**: ₹20,000.00 - ₹22,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Day shift
- Rotational shift
**Speak with the employer**
+91 7740098337
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