Telecaller-bpo

2 weeks ago

Kochi Kerala, India UGI - United Group Of Initiatives Full time

Job description

Job Title: Telecaller - Dubai Operations

Company: Brillianz Education, Dubai

Work Location: Kadavanthara, Ernakulam, Kerala

Operational Focus: Dubai Branch

Working time: 11am to 7pm ( Shift 1 ) and 12pm
- 9 pm (Shift 2)

Experience : 1-2year preferred

Job Summary:
Key Responsibilities:
Make outbound calls and respond to inbound inquiries related to Dubai education programs.

Communicate clearly and confidently in English with students and parents based in the UAE.

Explain course details, admission requirements, and other services.

Maintain accurate records of calls and follow-ups.

Coordinate with the Dubai office for admissions and student support.

**Requirements**:
Education: Any degree (graduates from any discipline are eligible).

Must be fluent in English (spoken and written).

Good communication and listening skills.

Prior experience in tele calling, customer service, or education is an added advantage.

Ability to work with a team and handle time-sensitive follow-ups.

**Benefits**:
Exposure to international operations (Dubai).

Professional work environment and supportive team.

Growth opportunities within the organization.

**Job Types**: Full-time, Permanent

Pay: ₹30,000.00 - ₹35,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Commuter assistance
- Internet reimbursement
- Paid time off

Supplemental Pay:

- Performance bonus

**Language**:

- English (required)

Work Location: In person

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