Customer Support Executive

5 days ago


Bengaluru Karnataka, India ONTRACK TECHNOLOGIES PRIVATE LIMITED Full time

**Job Description - Customer Support Executive**

We are seeking a qualified Customer Support Executive to oversee a team of representatives dedicated to providing exceptional customer service and after-sales support.

**Responsibilities**:
The primary responsibilities of the Customer Support Executive include:
1. Demonstrated customer support or client service experience.

2. Professionally handling calls to provide information about products and services, addressing issues, and ensuring resolution.

3. Maintaining accurate records of transactions and interactions.

4. Timely and appropriate follow-ups as necessary.

5. Escalating unresolved queries to relevant departments for resolution.

Additional Responsibilities:
6. Achieving assigned goals and targets.

7. Proficiency in CRM systems and practices.

8. Customer-centric approach with adaptability to various customer behaviors.

9. Efficient multitasking, prioritization, and time management.

Competencies and Skills Required:
Effective communication skills in English, Hindi, and Kannada are essential for this role. Other key competencies and skills include:
1. Exceptional communication and presentation abilities.

2. Strong listening and problem-solving capabilities.

3. Ability to handle stress and pressure effectively.

4. Excellent interpersonal skills.

**Requirements**:
1. Bachelor’s degree.

2. Minimum of 1 year of relevant experience.

3. Proficient in Hindi, Kannada, and English communication.

4. Strong computer skills.

Pay: ₹18,000.00 - ₹20,000.00 per month

Schedule:

- Day shift

Work Location: In person

Expected Start Date: 25/02/2025



  • Bangalore, Karnataka, India Customer Support Executive Full time

    - Flipkart Customer Support Role- Qualifications Any Graduate Fluent English Hindi- Experience Freshers Experienced- Salary 14 700 - 20 500 month Quarterly Bonus- Rotational 9 - hour shifts 6 days week - Interview Rounds HR Ops Trainer - Location Kudlugate- Flipkart Semi - Voice Process Jobs- Qualifications Any Graduate Fluent English ...


  • Bengaluru, Karnataka, India Aegis Customer Support Services Private Limited Full time

    CSA is required to take outbound calls related to seller requests, queries and complaints for giant e-commerce process. Pre - Requisites: 1. Must be an Indian Citizen and resident and should be 18-26 years of Age. 2. Must have excellent (Verbal) English communication skills and strong Hindi communication skills with no MTI. (Versant quality 3/4) 3. Should...


  • Bommanahalli , Bengaluru, Karnataka, India Child Support Foundation Full time

    Manage large amounts of incoming phone calls - Generate sales leads - Identify and assess customers’ needs to achieve satisfaction - Build sustainable relationships and trust with customer accounts through open and interactive communication - Provide accurate, valid and complete information by using the right methods/tools - Meet personal/customer service...


  • Bengaluru, India 247 Customer Private Limited Full time

    Job Description Are you ready to kickstart your career in an International Voice Process Join us and take the opportunity to work with global customers from the U.S., UK, Canada, and Australia! ? About the Role: You’ll handle customer calls, provide product/service support, and offer technical solutions to resolve their queries. ✨ What We’re...


  • Bengaluru, Karnataka, India Child Support Foundation Full time

    Responsible to handle the queries and complaints from Flipkart customers on inbound calls. - Provide information including Delivery time and other queries related to the product. - Fulfill invoice requests on purchased products. - Should have a minimum of 1 Year experience in BPO. - Should be proficient in spoken English and Hindi. Pay: ₹15,000.00 -...


  • Bengaluru, Karnataka, India Hr planning network Full time

    **Customer Support Executive** **Work Location: Bengaluru** **About QPOS**: QPOS is an AI Powered Restaurant Technology which is a part of Quinta Systems Private Limited. We are focused on building solutions for Food and Beverages industry. We provide solutions to Fine Dines, QSR, Food Trucks, Café, Ice Cream, Clubs, Food Courts, Chains, Franchise...


  • Bengaluru, Karnataka, India Foiwe Info Global Solutions Full time

    Foiwe Info Global Solutions is a leading IT & ITES organization specializing in Content Moderation, Social Media Management, Machine Learning, Consulting, and IT Support and Services. Our team of professionals ensures value delivery through structured methodologies, industry best practices, and excellent leadership skills. Role Description This is a...


  • Bengaluru, India 247 Customer Private Limited Full time

    Job Description ? Join the Global Team at [24]7.ai! Role: International Customer Support (Voice/Blended) Location: Bengaluru, Kadubeesanahalli Shift: Rotational and Night Shifts (US/Australian) – Work from Office Only ? What You’ll Do: As an International Customer Support Executive, you will: - Handle customer calls from different countries,...


  • Bengaluru, Karnataka, India Triedge Solutions Full time

    **Job Title**: Customer Support Executive **Location**: Bangalore **Job description** Hello we are hiring for #Voice_Process Position : Customer Support Executive Negotiating with customers to recover outstanding dues. Monitoring the progress of payment recovery and reporting to management Experience : Freshers & Experienced (immediate...


  • Bengaluru, Karnataka, India Baypure Lifestyle Private Limited Full time

    **Job Title**:Customer Support Executive (Multilingual) **Company**:Deconstruct **Location**:HSR Layout **Shift Timing**:10:00 AM - 7:00 PM **Week Off**:Rotational **Job Type**:Full-Time **About Deconstruct**: Deconstruct is a dynamic and fast-growing brand committed to delivering high-quality skincare solutions rooted in transparency and science. We...