Application Support

3 days ago

Bengaluru, India Quess IT Staffing Full time

**About Us**

“Magna Infotech, now Quess IT Staffing, is India’s largest IT staffing company with over 20 years of experience in staffing IT professionals in 300+ companies across levels and skillsets. Our 10,000+ associates deployed in 80+ cities and towns are proficient in over 500 technological skills. Our associates help enable cutting edge solutions some of the biggest names across industried. Quess IT Staffing is a division of Quess Corp Limited, India’s leading business services provider and largest domestic private sector employer. Quess Corp Limited is - ‘A Great Place to Work’ certified - a testament to our excellent culture, people, and processes.”

**About Company**

**Roles and Responsibility**

**Job Description**:
Application Support

Exp - 1 to 3 years

Np
- 15days to immediate

Remote

Paycor empowers leaders to develop winning teams. Our Human Capital Management (HCM) software modernizes every aspect of People Management from the way you recruit, onboard, develop, pay, and retain employees. Best of all? Our team is growing, and there’s never been a better time to join If you love to Think Big, Dream Big, Compete to Win, and thrive in a fast-paced environment, we want to hear from you

JOB SUMMARY

ESSENTIAL DUTIES AND RESPONSIBILITIES
- Daily Job Responsibilities
- Troubleshooting web browsers
- Logging work in an internal tracking system
- Supporting clients via phone
- Demonstrating regular attendance
- Communication and Trend Analysis
- Improving reporting of technical issues
- Assisting upper management in continually improving support processes
- Advising IT team and management in product development issues arising from problems identified through technical support inquiries
- Communicating potential client issues throughout the support chain to ensure client issues are being addressed in a timely manner
- Maintaining a working environment that is energized and consistently demonstrates the Paycor service commitment
- Other duties as assigned

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