Operations Team Member-afd Services-ra Operations

5 days ago

Ludhiana, India Kotak Mahindra Full time

Team member of Projects Team/Core BSG Team in Retail Operations

Perform requirement gathering and analysis, understand current systems and prepare Business Requirement Documentation (BRD) for new enhancements
Partner with departments and users to gather all functional, technical, and business requirements to formulate specification documents, work flows and obtains sign-off from users on specifications
Design and execute test plans to ensure that requirements and specifications are implemented properly and meet strategic and operational objectives
Responsible for activities which ensure the operational effectiveness and excellence of the business unit
To resolve the daily issues and query handling for the issues related to various projects implemented by the team
Thorough analysis of system issues faced and provide effective solutions
Coordinate with different internal and external teams for execution of all the requirements

Job Requirements:
Understanding on various Retail Asset Products (Consumer & Commercial - PL, BL, OD, HF, LAP, CDF, CV, LCV, CE, TFE,)
Exposure to Retail Liability products & related process (CA, SA, TD, etc)
Must have understanding on overall Retail Systems - BCIF, Finacle, Core Nx etc.
Understanding of systems & nuances of these systems in operational activities
Knowledge of emerging Industry practices on above mentioned areas
Preferably, experience in handling project workflows and exposure to retail assets
Ability to implement and execute structured change management process
Strong planning and organizing skills
Strong attention to details and problem solving abilities
Strong verbal and written communication skills

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