Desktop Administrator

1 week ago


Mohali, India Knack Systems Full time

From 5 to 10 year(s) of experience
- ₹ Not Disclosed by Recruiter
- Mohali- Should be Graduate in IT stream or equivalent qualification
- Should be comfortable for rotational shifts
- Good knowledge of Hardware and software related issues for Desktop/Laptops.
- Good troubleshooting skills for desktop/Laptop/windows/Mailing System/Network printer etc.
- Should be comfortable for on-site and phone support, Printer support, Backup system support, Updating current infrastructure, Deployment of new infrastructure
- Good knowledge on various technologies: Microsoft Operating Systems 10/11, Microsoft Office products(Outlook, Word, Excel, PowerPoint, Access), IE, Google Chrome, WPS, WDS etc.
- Basic knowledge of servers DC, ADC, File servers and permissions
- Basic knowledge of LAN, WAN connectivity
- Maintain overall ownership of end user's issues/request and to ensure resolution in defined TAT
- Provide initial assessment of urgency and business impact on all support calls and escalate to seniors in case of any support required to avoid escalation
- Handles all incidents and requests, software installations, new computer setups, upgrades, shifting of assets etc
- Record incident resolutions in the Service Desk tool
- Provide enhancement request feedback to IT regarding technology environment and customer needs through the defined processes
- Monitor daily activities
- Ability to work independently and in a team environment
- Ability to communicate well with internal and external contacts
- Role:_Desktop Engineer
- Salary:_ Not Disclosed by Recruiter
- Industry:_Analytics / KPO / Research
- Department:_IT & Information Security
- Role Category:_IT Support
- Employment Type:_Full Time, Permanent
- Key Skills- troubleshooting skillsTeam HandingnetworkingRotational Shifts- wan connectivityservice deskprinter supportsystem supporthardware- Skills highlighted with ‘‘ are preferred keyskillsEducation
- UG:_Any Graduate
- PG:_Any Postgraduate

**Company Profile**:
Knack Global

Knack Global, a Private Equity established in 2007, is a leading provider of a portfolio of high-quality RCM services that allows healthcare businesses to focus on their core competencies of providing patient care. Knacks portfolio of services spans the entire RCM value chain from Pre-Claim activities to Accounts Resolutions. Powered with best-in-class technology and a global team of more than 3,000 professionals, Knack serves healthcare providers across a broad range of categories and specialties including physician groups, durable medical equipment suppliers, optometry and ophthalmology practices, surgical & ambulatory care centers and hospitals, and **health systems**.
- Company Info- Contact Company:_Knack Global
- Address:_Knack Global Pvt Ltd. Plot No - C10, Phase 1, Mohali, Punjab.
- Reference Id:_DSA-001


  • IT Administrator

    2 days ago


    Mohali, Punjab, India i3synergist Full time

    **Preferred Experience**: 3-6years **Key job accountabilities**: - Manage the network and server infrastructure for our company. Configure network hardware such as servers, routers & switches. - Ensure security of company's computer systems and electronic data. Ensuring utmost confidentiality in company data backups. - Development and implementation of...


  • Mohali, India Ariel Software Solutions Pvt Ltd Full time

    **System Administration** **Roles and Responsibilities** - Management of basic working on desktops, laptops, and smart devices belonging to the organization, using tools like anti-virus solutions, firewall, and other relevant software. - Management of software installation and up-gradation requirements on all desktops, laptops, and smart devices belonging...


  • Mohali, India Ariel Software Solutions Pvt Ltd Full time

    **System Administration** **Roles and Responsibilities** - Management of basic working on desktops, laptops, and smart devices belonging to the organization, using tools like anti-virus solutions, firewall, and other relevant software. - Management of software installation and up-gradation requirements on all desktops, laptops, and smart devices belonging...


  • Mohali, Punjab, India Intelligent Consulting Engineers & Builders Pvt Ltd Full time ₹ 1,44,000 - ₹ 1,92,000 per year

    Job description:Job Title: Trainee: System Administrator/IT Executive Experience: 0 MonthsLocation: MohaliEmployment Type: Full-timeJob Description:We are looking for a System Administrator who can manage and support operating systems and basic networking tasks. The ideal candidate should have hands-on experience in system setup, maintenance, and...

  • System Administrator

    2 weeks ago


    Mohali, India Ariel Software Solutions Pvt Ltd Full time

    The role involves the upkeeping, configuration, and reliable operation of computer systems, including servers, and providing support to remote location team members on the same. Roles and Responsibilities Management of basic working on desktops, laptops, and smart devices belonging to the organization, using tools like anti-virus solutions, firewall, and...


  • Mohali, Punjab, India Ariel Software Solutions Pvt Ltd Full time ₹ 4,80,000 - ₹ 7,20,000 per year

    The role involves the upkeeping, configuration, and reliable operation of computer systems, including servers, and providing support to remote location team members on the same.Roles and ResponsibilitiesManagement of basic working on desktops, laptops, and smart devices belonging to the organization, using tools like anti-virus solutions, firewall, and other...


  • Mohali, Punjab, India InfluxService Full time

    IT System Administrator 1+yr Responsible for desktop troubleshooting and providing technical support across various systems. Manage Microsoft O365, MS Teams, GSuite, and Active Directory to ensure smooth user administration. Handle phone system operations, license procurement, and maintain system conꢀigurations. Ensure system uptime by troubleshooting...


  • Mohali, Punjab, India Tayal & CO Full time ₹ 4,50,000 - ₹ 6,00,000 per year

    We're Hiring – IT System AdministratorAt Tayal & Co., we've been serving Indian Railways and public transportation with safe, reliable, and advanced mobility solutions for more than 25 years. As we expand into digital operations and automation, we are looking for a passionate System Administrator to join our growing IT team.Your Role – Challenging and...


  • Mohali, Punjab, India Intelligent Consulting Engineers & Builders Pvt Ltd Full time

    **Job description**: **Job Title: Trainee: System Administrator/IT Executive** Experience: 0-6 Months Location: Mohali Employment Type: Full-time **Key Responsibilities**: - _**Install, configure, and maintain Windows, Window server operating systems**_ - Monitor system performance and ensure system availability and reliability - Troubleshoot hardware,...


  • Mohali, India NextGen HR solutions Full time

    Troubleshooting for Desktop/Laptop/Windows/Mailing System/Network Printer etc. Basic knowledge of servers DC, ADC, File servers and permissions LAN, WAN Connectivity Comfortable with rotational shifts **Job Types**: Full-time, Regular / Permanent **Salary**: ₹240,459.18 - ₹489,427.51 per year Schedule: - Rotational shift Ability to...