Customer Service Data Entry Representative I

4 days ago

Bengaluru Karnataka, India Mouser Electronics Full time

**JOB DESCRIPTION**
Title: Customer Service Data Entry Representative I
**Location: India**

The Customer Service Data Entry Representative is responsible for supporting department objectives. This is accomplished through precise, accurate and prompt completion of the job duties.

**ACCOUNTABILITIES & ESSENTIAL FUNCTIONS**
- Accurately and efficiently performing data entry for the Sales Operations team while displaying a sense of urgency; maintaining a high level of commitment to achieve quality and productivity goals.
- Reviewing customer contracts and bringing any discrepancies to management for review and approval.
- Adapting to changing situations and restructuring tasks and priorities as changes occur within the business and organization.
- Releasing customer orders after contract approval.
- Ability to use OCR Software and file documents electronically.
- Process 3PL Customer Orders and Customer Service Inquiries.
- Working as a team contributor towards excellence in quality and results driven.

**SKILLS & CERTIFICATIONS**
- Proficiency level in English - Ability to communicate professionally and be clear in ideas and thoughts expressed.
- Strong problem solving and research skills using the internet.
- Skill evaluation: Math 80%, Spelling 80%, Typing 40 WPM, Basic Excel 70%
- PC experience in a Microsoft Windows environment (Word, Excel, Outlook), proficient with internet and other software.
- Ability to use, read, and interpret spreadsheets, printed reports, and a dual terminal screen.

**REQUIREMENTS**
- Bachelor’s degree in any field.
- Someone able identify/Understand and relate Electronics component terminologies would be an added advantage.

Mouser is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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