Assurance & Well Managed Associate

**Req ID**: 89209
**Department**: Business Governance & Assurance
**Division**: Australia Commercial
**Location**: Bengaluru
About Us
At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.
Now is a great time to be part of the ANZ Commercial. With a refreshed strategy, investment in systems, people and process, together we’re shaping the future of our division supporting more than 600,000 small to medium enterprises, corporates and specialised industry customers as well as high net worth private banking customers. Our teams are a critical part of this strategy and a cornerstone of helping ANZ create the bank of the future supporting even more customers starting, growing or running their business.
About the Role
As an Assurance and Well Managed Associate in the Business Governance Assurance team, you’ll play a key role in providing 1st line operational risk management, assurance and well managed support to business segments within Australia Commercial Division. The Assurance and Well Managed Associate works closely with the Senior Assurance and Well Managed Manager, Assurance and Well Managed Lead and other stakeholders within the Australia Commercial Division and across the enterprise to ensure all required obligations and requirements from a non-financial and well managed perspective are met.
Banking is changing and we’re changing with it, giving our people great opportunities to try new things, learn and grow. Whatever your role at ANZ, you’ll be building your future, while helping to build ours.
Please note that while this advertisement is for a single role, there are multiple vacancies available for this position.
**Role Type**: Permanent
**Role Location**: Bengaluru
What will your day look like?
As an Assurance and Well Managed Associate, you are accountable to:
Support the Senior Assurance & Well Managed Manager to deliver on critical requirements for the segment you support within Australia and the Global Capability Centre (GCC).
Provide assurance over quality and adequacy of risks, controls, treatments, events, audit items, Change Management etc.
Provide reporting and insights, identify trends and make recommendations in relation to how risks are being identified, assessed and treated across the segment.
Partner with businesses to support them in delivering their own risk management accountabilities (e.g. Changes, events, treatments, Control design, risk forums) via provision of input, expertise, coaching and guidance.
Deliver solutions and advice that are sustainable in design and operation improving risk maturity and embedding.
Mature risk management ecosystem, including proactively identifying and responding to internal/external influences at a segment level.
Drive improvement in risk capability/culture/awareness and promote operational risk management as a core capability across all Business Units.
What will you bring?
To grow and be successful in this role, you will ideally bring the following:
**Stakeholder Management**: Ability to identify, understand, and anticipate the needs of stakeholders to gain their commitment and ensure successful outcomes.
**Risk Management**: Logical and pragmatic approach to identifying, analysing, evaluating, and treating risks associated with various activities, enabling the organization to minimize losses and maximize opportunities.
**Communication**: Proficiency in conveying and comprehending information effectively in both spoken and written formats.
**Commercial Acumen**: Keen understanding of the organization's operations, market dynamics, and external pressures to identify trends and develop strategies that drive efficiency and create long-term value.
**Critical Thinking**: Ability to use logic and reasoning to analyse, evaluate, and synthesize information, facilitating informed decision-making.
**Incident Management**: Skill in processing and coordinating timely responses to incident reports, directing requests to appropriate functions for resolution, and keeping stakeholders informed of progress toward service restoration.
**Risk and Issue Management**: Competence in identifying and assessing risks, determining corrective actions to control or eliminate them, and effectively managing issues as they arise.
**Planning and Prioritization**: Expertise in organizing tasks and resources to meet customer needs and strategic priorities, including identifying dependencies and ensuring timely delivery.
**Controls Design**: Ability to specify and design controls (e.g., processes, devices, or practices) to prevent, detect, or remediate identified risks.
**Relationship Building**: Aptitude for building and nurturing internal and external relationships, fostering trust and empathy to facilitate collaboration and achieve mutual goals.
You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you ha