Calling Executive

2 weeks ago


Airoli Navi Mumbai Maharashtra, India Airoli, Navi Mumbai Full time

**Job Title**: Calling Executive
- **Location**: Airoli, Navi Mumbai
- **Shift**-Day shift
- **Salary -As Per Experience**:
**Requirements**:

- Graduate in any discipline
- 3 to 5 years of experience in a BPO voice process
- Excellent communication skills in English and Hindi Marathi
- Strong interpersonal and problem-solving skills.
- Good computer literacy and ability to use CRM software.

**Responsibilities**:

- Handle high-volume inbound and outbound calls professionally.
- Resolve customer queries related to products, services, billing, or complaints.
- Maintain detailed records of customer interactions and follow-ups.
- Meet daily/weekly/monthly call targets and quality standards.
- Provide feedback on recurring issues to management for process improvement.

Pay: ₹22,000.00 - ₹25,000.00 per month

Schedule:

- Day shift

**Language**:

- Hindi (required)
- English (required)

Work Location: In person

**Speak with the employer**
+91 9004355856



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