Outbound Retention Process
1 week ago
Job description
Tech Mahindra is hiring for Outbound voice process at Airoli Location
**Designation**: Customer Service Executive
**Roles & Responsibility**:
Handling outbound calls to retain the customer,
Identify and assess customer's needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication.
**Key skills required**:
Good English communications skills
Ability to listen and active problem-solving skills.
Good interpersonal skills
Education & Experience: Any Graduate & Experience (minimum 1 yr exp on paper)
Languages: English
Working location: Tech Mahindra Ltd. Airoli
Work from office
Shift Timing: 8am-9pm any 9 hours for Male & female
6 days working & one Rotational week off.
Age: 18-35 years
**Job Types**: Full-time, Permanent
Pay: ₹17,700.00 - ₹21,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Day shift
- Rotational shift
Supplemental Pay:
- Performance bonus
Work Location: In person
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