Customer Retention Executive

2 days ago

Thane, India Hexaware Technologies Full time

**CUSTOMER RETENTION PROCESS**

**Role & responsibilities**:

- Excellent English Communication Skills needed.
- Handling customer complaints also providing them with solutions, upselling, also to retain customers.
- Ability to take Inbound calls.

**In hand Salary upto 30k (Depending on last drawn)**

**Excellent communications mandate.**
- Minimum 6 months of International customer service/ Sales, Upsell, Retention experience.
- Excellent English Communication needed.
- Available in rotational shift and rotational off.
- Ready to work in 24*7 Shift (any 9 hours of working)

**Perks and benefits**:

- Floor rewards and awards
- Unlimited Incentives
- Performance allowances
- Provident fund
- Mediclaim Insurance

**Hexaware location Boundaries**:
1. Ambernath - Ghatkopar (Central Line)

2. Thane - Panvel (Trans Harbour)

3. Vashi - Chembur (Harbour Line)

**Job Types**: Full-time, Permanent, Fresher

**Salary**: ₹15,000.00 - ₹30,000.00 per month

**Benefits**:

- Health insurance
- Life insurance
- Provident Fund

Schedule:

- Day shift
- Monday to Friday
- Morning shift
- Night shift
- Rotational shift
- US shift

Supplemental pay types:

- Performance bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)

**Language**:

- English (preferred)

Ability to Commute:

- Thane, Maharashtra (preferred)

Work Location: In person

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