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Soft Skills Trainer
2 weeks ago
Job Title: Soft Skills Trainer
Location: Kolkata
**QUALIFICATION / ELIGIBILITY CRITERIA: (Pre-Requisite)**
- Previous experience:_ Minimum three years
- ○ 2 years of work experience in a voice / back office program. Should have worked in an International/premium contact background
○ Minimum 1 year of experience as a soft skills trainer in a voice /non-voice or back office program
○ _Bachelor's degree:_ A bachelor's degree in a relevant field such as training and development, communications, or psychology is preferred
○ _Certifications:_ Any relevant certifications in soft skills training, customer service, or contact center operations are advantageous
**Skills Required**:
- Strong soft skills expertise
- Customer service oriented
- Training and facilitation skills
- Analytical and problem-solving skills
- Excellent Communication
- Adaptability and flexibility
- Organizational and time management skills
**Key Attributes**:
- Design and develop training programs
- Conduct training sessions
- Assess training needs
- Stay updated with industry trends
- Collaborate with stakeholders
- Monitor training effectiveness
**Salary**: ₹200,000.00 - ₹400,000.00 per year
Schedule:
- Day shift
Ability to commute/relocate:
- Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- total work: 1 year (preferred)
**Speak with the employer**
+91 9078720111
