Customer Relationship Officer

7 days ago


Ernakulam, India Homedot Construction Solutions Pvt Ltd Full time

Job Summary:
As a Customer Relationship Officer, you will be the main point of contact for customers and will be responsible for building and maintaining strong relationships with them. Your primary goal will be to ensure that customers are satisfied with the company's products and services, and that their needs are met in a timely and effective manner.
Key Responsibilities:
Serve as the primary point of contact for customers, answering questions and providing assistance as needed.
Build and maintain strong relationships with customers to ensure their continued satisfaction with the company's products and services.
Ensure that all customer inquiries and requests are handled promptly and professionally.
Maintain accurate customer records and track interactions using the company's customer relationship management (CRM) system.
Collaborate with other departments, such as sales and marketing, to ensure a seamless customer experience.
Identify opportunities to improve the customer experience and make recommendations to management.
Qualifications:
Any Degree
Excellent communication skills, both written and verbal.
Strong problem-solving skills and the ability to think critically.
Customer-focused with a strong ability to build and maintain relationships.
Ability to work independently and as part of a team.
Positive attitude.
Knowledge of industry best practices for customer service and customer relations.

**Job Types**: Full-time, Regular / Permanent, Fresher

**Salary**: ₹10,000.00 - ₹20,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Paid sick time

Schedule:

- Day shift
- Monday to Friday

Supplemental pay types:

- Commission pay
- Performance bonus

Ability to commute/relocate:

- Ernakulam, Kerala: Reliably commute or planning to relocate before starting work (preferred)

**Experience**:

- Customer service (preferred)
- total work (preferred)

**Language**:

- English (preferred)

**Speak with the employer**
+91 7012899166



  • Ernakulam, India Relancer Full time

    We are looking for an experienced customer relationship officer to be responsible for engaging with key customers by building and preserving trusting relationships. The customer relationship manager will constantly identify opportunities to grow the customer base and build positive relationships with new clients. You should also be strategic and analytical...


  • Ernakulam, India Horizon Consulting Services Full time

    Customer Relationship Officer Experience : 0 - 1 year Location - Kochi, Kerala (on - site) Notice Period - Immediate to 30 days **Salary**: ₹100,000.00 - ₹200,000.00 per year **Speak with the employer** +91 7510230268


  • Ernakulam, India Relancer Full time

    We are looking for an experienced customer relationship officer to be responsible for engaging with key customers by building and preserving trusting relationships. The customer relationship manager will constantly identify opportunities to grow the customer base and build positive relationships with new clients. You should also be strategic and analytical...


  • Ernakulam, India May I Help You Consulting Service Full time

    May I Help You Consulting Service Designation: Customer Relationship Officer Location: Ernakulam, Calicut Gender: Female Qualification: Any Degree Experience: Freshers/ Experienced **Salary**: 10000-15000 ( Last salary hike) **Salary**: ₹10,244.52 - ₹15,072.04 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Day shift -...


  • Ernakulam, India T M Consultancy Full time

    We are hiring Position: Customer Relationship Officer Experience: 1-2 years Location: Ernakulam - Managing and administering the general operations of the Sales Department according to its functions and tasks. - Managing, training and developing affiliated Employees - **Managing and administering the general operations of the Sales Department according to...


  • Ernakulam, India Muthoot Micorfin Ltd Full time

    Muthoot Microfin Ltd is Looking for Energetic and Passionate Relationship Officers for Aluva Location. Relationship Officers should do morning report from the centre on collection days before 8:00 AM. - On days of no collection demand Relationship Officers should conduct market surveys and Area surveys accurately to enrol new members conducting Formation...


  • Ernakulam, India Accede HR Solutions LLP Full time

    **Position/ Title**: Relationship Officer **Location**: Cochin **Experience**:6 months-5 years **Responsibilities**: - Establish and maintain strong professional relationships/connections internally and externally. - Achieve sales targets assigned and contribute to the overall achievement of the division. - Ensure full awareness of all services provided...

  • Relationship Officer

    2 weeks ago


    Ernakulam, India Soldat Global Technologies Full time

    **Position/ Title**: Relationship Officer **Location**: Cochin **Experience**: - 1+ years **Responsibilities**: - Establish and maintain strong professional relationships/connections internally and externally. - Achieve sales targets assigned and contribute to the overall achievement of the division. - Ensure full awareness of all services provided and...


  • Ernakulam, India Kalaakaari Couture Full time

    We at KALAAKAARI, Launched in 2016 a style-driven destination that provides with the latest trends with a team of eclectic and zealous individuals who are ardent about our products and are constantly pushing the boundaries. It’s our never-ending quest to design and curate the coolest looks with our signature effortless style. We specialize in making...

  • Relationship Officer

    2 weeks ago


    Ernakulam, India Astro-Vision Futuretech Pvt Ltd Full time

    **Position/ Title: Relationship Officer** **Location: Cochin** **Experience: 6 months-5 years** **Responsibilities**: - Establish and maintain strong professional relationships/connections internally and externally. - Achieve sales targets assigned and contribute to the overall achievement of the division. - Ensure full awareness of all services provided...