Customer Experience Officer

1 week ago

Thane, India Liberty General Insurance Full time

Rotational shifts between 8am to 8 pm any 9 hours as per roster scheduled

**Responsibilities**:

- Responsible for interacting with PAN India customers/prospects of Liberty General Insurance.
- Responsible for out calling PAN India customers/prospects of Liberty General Insurance.
- Responsible for delivering the relevant KPI’s designed for the assigned job role.
- Responsible for customer engagement and satisfaction survey.
- Responsible for Upsell and Cross sell as per the campaign running at the Contact Centre.

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹20,348.08 - ₹25,140.12 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift
- Flexible shift
- Morning shift
- Rotational shift

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Thane, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)

**Speak with the employer**
+91 7506969867
- Health insurance

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