Tele Caller Executive

5 days ago

Dera Bassi, India SRISHTECH METAL CASTING (I) PVT.LTD Full time

**Job Title**: Telecaller

**Job Type**: Full-time / Part-time (as applicable)

**Location**: Derabassi kuranwala near hansa industrial park

**Department**: Sales / Customer Support / Collections (specify as needed)

**Job Summary**

**Key Responsibilities**
- Make outbound calls to prospective customers and explain products or services.
- Answer incoming calls and resolve customer queries promptly.
- Maintain customer database with updated contact information.
- Follow scripts and guidelines to ensure consistent communication.
- Achieve daily/weekly/monthly call and sales targets.
- Build positive relationships with customers to encourage repeat business.
- Report feedback, issues, and trends to the team leader/manager.
- Handle customer objections professionally and persuasively.

**Requirements**:

- **Education**: Minimum 12th pass / Graduate preferred.
- **Experience**: 0-2 years in telecalling, customer service, or sales (Freshers can apply).
- Excellent verbal communication skills in [languages required — e.g., Hindi, English, Punjabi].
- Basic computer knowledge (MS Office, CRM software).
- Good listening skills and a polite, confident phone manner.
- Ability to work under pressure and meet targets.

**Benefits**
- Attractive salary + incentives.
- Performance-based bonuses.
- Career growth opportunities.
- Friendly and supportive work environment.

Pay: ₹15,000.00 - ₹22,543.26 per month

**Benefits**:

- Cell phone reimbursement
- Food provided
- Provident Fund

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

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