
Customer Care Executive
11 hours ago
**Responsibilities**
- **Handle many inbound and outbound calls to customers and clients.**:
- **Identify the needs of customers, resolve issues, and provide solutions.**:
- **Upsell products/services over the call.**:
- **Ensure you follow the customer service script provided by the company for uniformity.**:
- **Also, be well-read on company policies and the website for FAQs or policy related answers.**:
- **Maintain good customer relations.**:
- **Meet personal targets and work towards meeting team targets.**:
- **Maintain records of the conversations with the customer and analyze the data.**:
- **Write and submit timely reports on performance, targets, and customer queries.**
**Job Types**: Full-time, Permanent, Fresher
**Benefits**:
- Provident Fund
Schedule:
- Day shift
Supplemental Pay:
- Performance bonus
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Language**:
- Hindi (preferred)
Work Location: In person
**Speak with the employer**
+91 8077242257
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