Customer Care Executive

11 hours ago


Kirti Nagar Delhi Delhi, India Digital Hover Full time

**Responsibilities**
- **Handle many inbound and outbound calls to customers and clients.**:

- **Identify the needs of customers, resolve issues, and provide solutions.**:

- **Upsell products/services over the call.**:

- **Ensure you follow the customer service script provided by the company for uniformity.**:

- **Also, be well-read on company policies and the website for FAQs or policy related answers.**:

- **Maintain good customer relations.**:

- **Meet personal targets and work towards meeting team targets.**:

- **Maintain records of the conversations with the customer and analyze the data.**:

- **Write and submit timely reports on performance, targets, and customer queries.**

**Job Types**: Full-time, Permanent, Fresher

**Benefits**:

- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Language**:

- Hindi (preferred)

Work Location: In person

**Speak with the employer**
+91 8077242257



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