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9 hours ago

Jaipur Rajasthan, India Vertex Global Full time

**International Chat & Voice Support Executive | Jaipur (Work from Office)**

**Location**: Jaipur, Rajasthan
**Employment Type**: Full-time (Work from Office)
**Shift**: Rotational & Night Shifts
**Start Date**: Immediate Joiners Required

**Job Summary**

Join a leading international support team in **Jaipur** We are hiring for both **Chat and Voice Support** roles, offering excellent compensation, relocation benefits, and rapid onboarding for **immediate joiners**.

**Eligibility Criteria**
- **Education**: Undergraduates with experience or Graduate Freshers
- **Communication**: Strong verbal and written communication skills in English
- Must be willing to **relocate to Jaipur within 3-4 days**:

- Open to **rotational and night shifts**

**Salary & Benefits**
- **CTC Range**: ₹27,000 - ₹36,000 per month
- **Relocation Bonus**: ₹10,000
- **Travel Assistance**: Company-sponsored tickets for relocation

**Key Responsibilities**
- Handle **customer calls and chats** in a professional and timely manner
- Provide accurate information about products and services
- Process **orders, cancellations, returns**, and resolve customer concerns
- Maintain high levels of **customer satisfaction and service quality**

**Interview Process**
- **HR Round**: Telephonic Interview
- **Operations Round**: Video Call
- Offer letter issued upon reporting to the office

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹27,000.00 - ₹34,000.00 per month

**Benefits**:

- Commuter assistance
- Flexible schedule
- Food provided
- Leave encashment
- Life insurance
- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Day shift
- Evening shift
- Fixed shift
- Morning shift
- Night shift
- Rotational shift
- UK shift
- US shift
- Weekend availability

Supplemental Pay:

- Joining bonus
- Performance bonus
- Quarterly bonus
- Shift allowance
- Yearly bonus

Work Location: In person

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