Tele Caller Executive

2 weeks ago

Kolkata, India Capitallinks Full time

**Designation**: Telecaller Executive
**Experience**: Min 0-2 years

**Qualification**: Any Graduate /Post Graduate

**Language** : English,Hindi,Bengoli (mandatory)

**Age**: up to 30 years

**Location**: Kolkata (West Bengal)

**Products** : Business loan, Personal Loan,etc

**CTC** : As per Industry Norms

**JOB ROLE**
- Identification of right customer, ability to understand customers need, explain various products and convince them about the product offerings over phone call
- Should be able to manage overall responsibilities including customer expectations, identifying new business markets and recording customer requirements
- Resolving Customer issues and queries
- Maintaining customer relationship and cross selling to existing customers
- Responsible for business target achievement through Sales of Financial Products

**Skills: -**
- Knowledge to handle Clients in sales open market aspect.
- Knowledge of customer relationship management (CRM) practices.
- Experience in sales or customer service is preferred.
- Problem-solving attitude.
- Excellent communication skills.
- Aptitude for fostering positive relationships.
- Teamwork and leadership skills.

Schedule:

- Day shift

Supplemental pay types:

- Yearly bonus

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