Front Office Executive

2 weeks ago

Cumbala Hill Mumbai Maharashtra, India Yugn Full time

A receptionist at would primarily be responsible for greeting members and visitors, answering phone calls and directing them as needed, managing the reception area, and providing information about the club's services and facilities. They may also handle reservations, process memberships, and assist with various administrative tasks.

The receptionist plays a crucial role in creating a positive first impression and ensuring the smooth functioning of the club's operations.

**Responsibilites**:
Front Desk & Visitor Management:
Greeting and Welcoming:
Providing a warm and professional welcome to all members and visitors upon arrival.

Information Provision:
Answering inquiries about the club, its facilities, membership details, and events.

Managing the Reception Area:
Maintaining a clean, organized, and presentable reception space.

Handling Phone Calls:
Answering incoming calls, directing them to the appropriate person or department, and taking messages.

Visitor Registration:
Recording visitor information, issuing security passes, and guiding visitors to their destinations.

Administrative & Other Responsibilities:
Reservations:
Managing reservations for the club's facilities, such as dining areas or event spaces.

Membership Management:
Maintaining Records:
Keeping track of visitor logs, membership details, and other relevant information.

Assisting with Events:
Supporting the organization of club events by providing administrative assistance.

Coordinating with Other Departments:
Communicating with other departments within the club to ensure smooth operations and member satisfaction.

**Required Skills**:
Excellent communication and interpersonal skills: Being able to interact effectively with a diverse range of people.

Strong organizational and time-management skills: Managing multiple tasks and priorities efficiently.

A positive and professional attitude: Maintaining a welcoming and helpful demeanor.

Problem-solving skills: Addressing and resolving issues that may arise.

**Job Types**: Full-time, Permanent

Pay: ₹20,000.00 - ₹35,000.00 per month

**Benefits**:

- Food provided
- Health insurance
- Paid time off
- Provident Fund

Schedule:

- Day shift
- Evening shift
- Rotational shift
- Weekend availability

Supplemental Pay:

- Overtime pay
- Performance bonus
- Yearly bonus

Application Question(s):

- What is your current CTC?
- What is your expected CTC?

Work Location: In person

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