Service Coordinator

2 weeks ago

Gurugram Haryana, India Static Systems Electronics Private Limited Full time

**Job Summary**:
The Service Coordinator is responsible for managing and streamlining communication between clients, the sales team, and the service department to ensure smooth execution of work. This role involves timely follow-ups, gathering feedback, and working towards improving customer satisfaction while maximizing operational efficiency.

**Key Responsibilities**:

- Coordinate with clients to understand their requirements regarding products and services.
- Ensure timely follow-up with customers on service-related matters.
- Collect, document, and analyze client feedback, and work with the relevant teams to address concerns.
- Collaborate with the sales team to ensure a seamless transition from sales to service.
- Monitor and track service requests, ensuring deadlines and quality standards are met.
- Maintain updated records of client interactions, service requests, and follow-up actions.
- Support in achieving high levels of customer satisfaction and operational output.

**Qualifications & Skills**:

- Bachelor’s degree or equivalent experience in customer service, coordination, or a related field.
- Strong communication and interpersonal skills.
- Proficiency in MS Office and CRM software.
- Ability to multitask, prioritize, and manage time effectively.
- Problem-solving skills and customer-oriented mindset.

**Experience**:

- 1-3 years of experience in service coordination, customer service, or a related role (preferred).

Pay: From ₹20,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Provident Fund

Ability to commute/relocate:

- Gurugram, Haryana: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (required)

**Experience**:

- Customer service: 2 years (required)

**Location**:

- Gurugram, Haryana (required)

Work Location: In person

  • Service Coordinator

    2 weeks ago

    Gurugram, Haryana, India Dreeshti Airtech Solutions Pvt. Ltd. Full time

    Schedule and coordinate HVAC service appointments. - Dispatch technicians efficiently, optimizing routes and minimizing downtime. - Act as the primary contact for customers regarding HVAC service. - Address customer inquiries, service requests, and complaints. - Monitor job progress and ensure timely completion. - Update job status and resolve issues with...

  • Service Request Coordinator

    1 week ago

    Gurugram, Haryana, India BT Group Full time

    **Warning of planned maintenance**: BT Group Careers will be unavailable from 22:00 (UK time) Friday 14 November, to 05:00 (UK time) Saturday 15 November. **Service Request Coordinator**: - Job Req ID: 52960- Posting Date: 10 Nov 2025- Function: Service- Unit: Business- Location: Building No 14 Sector 24 & 25A, Gurugram, India- Salary: competitive- Job Req...

  • Service Coordinator

    3 hours ago

    Gurugram, Haryana, India Jai Kartar Digitech Pvt Ltd Full time

    **JOB DESCRIPTION** **Service Coordinator (Consumer Electronics Industry)** **Jack Martin - India's No.1 Home Audio & Consumer Electronics Brand** **Position: Service Coordinator** **Location: Gurugram** **Experience: 2-3 Years** **Industry: Consumer Electronics** **Job Summary**: We are seeking a proactive and detail-oriented Service Coordinator with...

  • Client Service Coordinator

    2 days ago

    Gurugram, Haryana, India Advatix Full time

    **Department: Logistics / Client Services** **Location: Gurgaon (WFO)** **Reports To: Team Lead/ Client Services Supervisor** **Key Responsibilities**: - Respond promptly to inquiries related to order status, shipping schedules, delays, documentation, and returns. - Maintain a courteous and service-focused tone in all client interactions. Order &...

  • Service Request Coordinator

    1 week ago

    Gurugram, Haryana, India BT Group Full time

    **Service Request Coordinator**: - Job Req ID: 45490 - Posting Date: 28 Apr 2025 - Function: Service - Unit: Business - Location: Building No 14 Sector 24 & 25A, Gurugram, India - Salary: competitive **Why this job matters**: The Service Delivery Advisor 2 assists in service delivery activities across multiple customer accounts, supporting customer needs...

  • Service Request Coordinator

    2 days ago

    Gurugram, Haryana, India BT Group Full time

    **Service Request Coordinator**: - Job Req ID: 46310 - Posting Date: 6 May 2025 - Function: Service - Unit: Business - Location: Building No 14 Sector 24 & 25A, Gurugram, India - Salary: competitive **Why this job matters**: The Service Delivery Advisor 2 assists in service delivery activities across multiple customer accounts, supporting customer needs to...

  • Project Service

    2 days ago

    Gurugram, Haryana, India Halliburton Full time

    We are looking for the right people — people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world’s largest providers of products and services to the...

  • Service Delivery Coordinator

    2 weeks ago

    Gurugram, Haryana, India Baker Hughes Full time

    **Service Delivery Coordinator - Artificial Lift System** **Do you enjoy being part of a successful team?** **Would you like to take ownership of a team delivering service to our customers?** **Join Our Oilfield Services Team** We are the leader in oil & gas industry. Our innovative physical and digital solutions improve efficiency, production and...

  • Interim Shared Services Coordinator Eurasia

    2 days ago

    Gurugram, Haryana, India Wyndham Hotels Full time

    Wyndham Hotels & Resorts is now seeking a Interim Shared Services Coordinator Eurasia to join our team in Eurasia **Job Summary** The Shared Services Coordinator is responsible for providing routine and clerical duties in accordance with standard procedures. The Shared Services Coordinator will effectively communicate both verbally and in written with all...

  • Office Coordinator

    4 days ago

    Faridabad, Haryana, India consultancy service Full time

    Required Office Coordinator location : Faridabad experience: 0 to 2 yr Pay: ₹15,000.00 - ₹22,000.00 per month Schedule: - Day shift **Experience**: - office coordinator: 1 year (preferred) Work Location: In person