Ar Caller

1 week ago

Coimbatore, India VChart Services Full time

Perform pre-call analysis and check status by calling the payer or using IVR or web portal services
- Maintain adequate documentation on the client software to send necessary documentation to insurance companies and maintain a clear audit trail for future reference
- Record after-call actions and perform post call analysis for the claim follow-up
- Assess and resolve enquiries, requests and complaints through calling to ensure that customer enquiries are resolved at first point of contact
- Provide accurate product/ service information to customer, research available documentation including authorization, nursing notes, medical documentation on client's systems, interpret explanation of benefits received etc prior to making the call
- Perform analysis of accounts receivable data and understand the reasons for underpayment, days in A/R, top denial reasons, use appropriate codes to be used in documentation of the reasons for denials/underpayments

**JOB REQUIREMENTS**:
To be considered for this position, applicants need to meet the following qualification criteria:

- **Fluent verbal communication ability in English is a must.**
- **Willingness to work in night shifts**
- Basic working knowledge of computers.
- We will provide training on the client's medical billing software as part of the training.
- **Immediate joiners will be preferred.**:

- We are hiring fresh graduates.
- People who are willing to change their domain can also apply.
- People who have experience of 1 year in AR Caller position can apply.

**Salary**: From ₹16,000.00 per month

Schedule:

- Evening shift
- Night shift

Supplemental Pay:

- Overtime pay
- Performance bonus
- Yearly bonus

COVID-19 considerations:
Wearing a mask is mandatory.

Ability to commute/relocate:

- Coimbatore, Coimbatore - 641002, Tamil Nadu: Reliably commute or planning to relocate before starting work (preferred)

Application Question(s):

- We have opening only for night shift. Are you interested to work in night shift?

**Education**:

- Bachelor's (preferred)

**Language**:

- English (preferred)

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