Client Servicing Intern

23 hours ago

Nehru Place Delhi Delhi, India Team Pumpkin Full time

Creating a positive onboarding experience for new clients.
- Manage daily activities and tasks for clients by Line Manager
- Responding to clients' requests as they arise in real time
- Maintaining an accurate record of all necessary documents pertaining to the brand.
- Coordinate with various internal teams to deliver Creative, Data Analytics, Tech and Operational Services
- Develop a relationship with clients and manage their expectations (Kudos if you can balance the two together)
- Upsell Always be on a lookout to identify opportunities and convert them to grow revenue
- Ensure that projects are completed on time and within budget.
- Coach and support team members to help them meet departmental goals
- Take responsibility for the quality of work, the accuracy of brief and the team’s output
- Maintain weekly, fortnightly and monthly reports
- Meeting clients to discuss strategy and report on progress
- Maintain an orderly workflow according to priorities

BECOME A PEOPLE’S PERSON
- Exhibit strong leadership skills and motivate-inspire your team members
- Stick to the client’s brief and the agreed process to deliver effectively
- Utilize your team’s productivity keeping the Scope Of Work and allocated budget
- Be all ears to Account Managers and mentor to get the best performance possible

IMPROVE THE PROCESS
- Relentlessly work on improving the internal processes while solving problems along the way

COMMUNICATE AND COLLABORATE
- Manage all business communications
- Become a link for the internal team and make sure the process is consistently followed until the project is completed as per the client’s brief

SKILLS WE DESIRE
- Develop and maintain existing client relationships.
- Excellent organizational and time management skills.
- Strong analytical and problem-solving skills.
- Effective communication skills.
- A+ presentation skills (making PPTs included)
- Natural attention to detail
- Financial management and commercial acumen
- Advanced software skills including Word, Excel, PowerPoint, Visio, MS Project (or equivalent Project management tool).

**Job Type**: Internship
Contract length: 3 months

**Salary**: ₹8,000.00 - ₹10,000.00 per month

Schedule:

- Day shift

Ability to commute/relocate:

- Nehru Place, New Delhi, Delhi - 110019, Delhi: Reliably commute or planning to relocate before starting work (required)

**Speak with the employer**

+91 9930876909

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