Receptionist / Admission Coordinator

Key Responsibilities:
**1. Student Counseling**:

- Provide individual and group counseling to students on academic, career, and personal issues.
- Assist students in identifying their strengths, interests, and career goals, and develop individualized education and career plans.
- Offer guidance on course selection, program requirements, and career pathways.
- Conduct workshops and seminars on various topics, such as study skills, time management, and career planning.
- Address and resolve student concerns and issues, and refer them to appropriate support services if needed.
- Monitor student progress and provide ongoing support to ensure their success and retention.

**2. Admission Coordination**:

- Manage the entire admission process, from initial inquiry to enrollment.
- Conduct orientation sessions
- Maintain accurate and up-to-date records of prospective and current students using the institution's database.
- Communicate admission decisions to applicants and provide feedback and guidance as necessary.

**3. Outreach and Conversion**:

- Follow up with leads and inquiries to provide additional information and answer questions about the programs.
- Utilize persuasive communication skills to convert inquiries and leads into enrolled students.
- Track and report on outreach efforts and conversion rates to optimize recruitment strategies.

**4. Collaboration and Communication**:

- Work closely with academic and administrative staff to ensure a seamless admission process and positive student experience.
- Develop and maintain strong relationships with Engineering Colleges, community organizations, and other external stakeholders.
- Prepare and present reports on admissions and counseling activities, trends, and outcomes.

**5. Additional Duties**:

- Stay updated on current trends and best practices in student counseling, admissions, and outreach.
- Participate in professional development opportunities to enhance skills and knowledge.
- Perform other related duties as assigned to support the overall mission of the Skilling Center.

Qualifications:
**Education**:

- Bachelor’s degree in Education, Counseling, Psychology, Marketing, or a related field (Master’s degree preferred).

**Experience**:

- Minimum of 1 years of experience in student counseling, admissions, sales, marketing, or a related field.
- Experience in a skilling or vocational training environment is a plus.

**Skills and Abilities**:

- Strong interpersonal and communication skills, both written and verbal.
- Ability to build rapport and establish trust with students from diverse backgrounds.
- Excellent organizational and time-management skills.
- Proficiency in using student information systems and Microsoft Office Suite.
- Ability to work independently and as part of a team.
- Strong problem-solving skills and attention to detail.
- Knowledge of career development theories and counseling techniques.
- Sales and marketing acumen with the ability to persuade and convert leads into admissions.

Work Environment:

- The position typically requires working in an office setting with occasional travel for recruitment events and meetings.
- Reporting:

- Reports to the Director or equivalent administrative position.

Application Process:
Pay: ₹10,000.00 - ₹12,000.00 per month

Schedule:

- Day shift

Supplemental Pay:

- Commission pay

Ability to commute/relocate:

- Kollam, Kerala: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)
- Marketing: 1 year (preferred)
- Client Management: 1 year (required)

Application Deadline: 03/09/2024
Expected Start Date: 01/12/2024