Cold Caller/telecaller

**Position: Cold Caller/Telecaller (Full-Time)**

**Location: Mohali**

**Company: Appwrk IT Solutions**

**Timings**:

- IST Day Time (10 AM to 8 PM)
- IST Evening Time (4 PM to 01 AM)

**Job Overview**:
We are seeking an enthusiastic and driven Cold Caller/Telecaller to join our sales team at Appwrk IT Solutions in Mohali. As a Cold Caller, you will play a key role in generating leads, driving sales, and promoting our software solutions. If you are confident, have excellent communication skills, and are passionate about selling software, we would love to hear from you

**Key Responsibilities**:

- Make outbound calls to potential clients and introduce them to our software products and services.
- Identify prospects, qualify leads, and convert them into potential sales opportunities.
- Maintain a high level of product knowledge to answer Clients queries effectively.
- Follow up with leads and ensure timely responses to inquiries.
- Maintain accurate records of all communications and sales activities in CRM software.
- Collaborate with the sales and marketing teams to ensure alignment with company goals.
- Meet or exceed daily/weekly/monthly targets for lead generation and sales conversions.

**Qualifications and Skills**:

- Proven experience as a Cold Caller, Telecaller, or similar sales/customer service role.
- Strong verbal communication skills in English (Hindi and Punjabi would be a plus).
- Ability to engage and build rapport quickly with potential clients.
- Excellent negotiation and persuasion skills.
- Familiarity with CRM systems and sales techniques.
- Basic understanding of IT/software products is preferred.
- Self-motivated with a goal-oriented mindset.

**Why Join Us?**
- Opportunity to work with a dynamic team in a fast-growing IT company.
- Attractive incentives for meeting and exceeding targets.
- Professional growth and learning opportunities.
- Positive and collaborative work environment.

**Location**:
Appwrk IT Solutions, Mohali

**Job Type**:
Full-Time

Pay: ₹25,000.00 - ₹40,000.00 per month

**Benefits**:

- Internet reimbursement

Schedule:

- Rotational shift

Supplemental Pay:

- Performance bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Technical support: 1 year (preferred)
- tele sales: 1 year (preferred)
- total work: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person