OTC Assistant

5 days ago

Dilshad Garden Delhi Delhi, India Auretics Limited Full time

OTC Assistant provides customer service and support within a pharmacy, focusing on the sale of Over-The-Counter (OTC) medications and health products. Key responsibilities include offering advice on non-prescription medicines, managing stock and merchandising, assisting with store operations, and ensuring the pharmacy is clean, tidy, and compliant with regulations under the supervision of a pharmacist. Key Responsibilities
- **Customer Service & Advice**:Provide professional advice to customers on the appropriate use of OTC medicines and other pharmacy products, answering their questions and addressing concerns.
- **Stock Management**:Monitor stock levels, manage inventory, order new supplies, and ensure products are correctly priced and displayed on shelves.
- **Store Operations**:Help with daily store tasks, maintain the cleanliness and tidiness of the pharmacy area, and ensure adherence to professional and ethical standards.
- **Merchandising**:Assist with store displays and promotions, managing the presentation of merchandise to customers.
- **Administrative Tasks**:Handle cash transactions, manage till operations, and perform other administrative duties as assigned.
- **Compliance & Safety**:Adhere to all legislative, contractual, and professional guidelines, ensuring safe and confidential customer service and medication sales.

**Required Skills**:

- **Communication Skills**:Ability to communicate clearly and effectively with customers and provide expert advice on products.
- **Organizational Skills**:Strong ability to manage inventory, maintain stock, and keep the store organized and tidy.
- **Customer Focus**:A dedication to providing excellent customer care and building strong relationships with patrons.
- **Teamwork**:Ability to work effectively as part of a team, supporting the pharmacist and other colleagues.

Pay: ₹20,000.00 - ₹25,000.00 per month

**Benefits**:

- Health insurance

**Education**:

- Higher Secondary(12th Pass) (preferred)

Work Location: In person

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