Utkarsh - Executive Trainee (For Female Candidates

1 week ago

Pune, India udchalo Full time

PART-TIME**Job Location**: Work from Home

**Language**: Proficient in Hindi Language & comfortable in the English Language

**Stipend **:Earn
** Rs.7000**/-(fixed) & additional incentive
**up-to Rs. 10000/**:

- per month

**Working Days**: 5 days shift, 2 week offs. Shift timing between 5 AM to 10 PM only (No night shifts) The shift shall be of 8 hours with a 1-hour break.

**Experience & Education**:
1. Minimum 10th from recognized board.

2. 0-2 years of experience, Freshers can also apply.

**Age**: 20 yrs to 40 Yrs of age.

**Detail of Job Responsibility**:
**Accountability**

1. Answering and solving queries relating to the booking of flights and other relevant information.

2. Clear and unambiguous communication of information to the customers.

3. Communicating any complex issues, if any, to the Team Lead/Manager immediately.

4. Follow communication procedures, guidelines, and policies

6. Identifying and assessing customers’ needs to achieve satisfaction

7. Provide accurate, valid, and complete information by using the right methods/tools

**Frequently Asked Questions**:
1) What should be the selection process?

2) Will I be provided with Laptop, Desktop, phone, or any other hardware?

You need to use your own devices. We will not be providing any hardware.

3) Will I be provided with an Internet Connection?

No. You need to get a broadband connection for which we will provide you reimbursement up to Rs. 500 per month against the internet bill submitted. The bill needs to be in your name only.

Applicant age needs to be in between 20 to 40 years as of 1st Jan 2021

5) Would I have to be available during a fixed time every day?

Yes, a monthly schedule will be shared with you and you would have to follow the schedule. This schedule will list the working days and shift timing as well.

6) Will I be having scheduled paid leaves which I can avail myself of?

Yes, apart from one weekly off & paid holiday, you can avail of 12 leaves in a calendar year. The leave calendar will be shared with you for the year. You need to follow the leave policy which will be shared during your onboarding process

7) Do I need to work from a fixed location from which we can operate?

8) How can I earn the incentives?

The incentive is decided based on the set parameters which are around Performance and behavior. These parameters will get shared with you during your onboarding process and the measurement of Performance and Behavior is very transparent.

9) How will I record my time when I am working?

10) Is this full-time training?

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