
Customer Care Executive
2 days ago
Braj Autowheels is seeking a proactive and dedicated Customer Care Executive (CCE) to join our team. The CCE will be responsible for reaching out to our valued customers to remind them of upcoming service appointments and ensuring they receive timely and professional assistance.
- Call customers to remind them of their scheduled vehicle service appointments.
- Address any questions or concerns customers may have regarding their service.
- Utilize company-provided software to make and manage customer calls.
- Maintain accurate and detailed records of customer interactions.
- Ensure a high level of customer satisfaction through timely and professional communication.
- Follow up with customers post-service to gather feedback and ensure their satisfaction.
- Participate in team meetings and training sessions.
Pay: ₹9,000.00 - ₹11,000.00 per month
**Benefits**:
- Flexible schedule
- Provident Fund
Schedule:
- Day shift
Supplemental Pay:
- Performance bonus
**Education**:
- Secondary(10th Pass) (preferred)
**Experience**:
- Technical support: 1 year (preferred)
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- Hindi (preferred)
- English (preferred)
Work Location: In person
**Speak with the employer**
+91 7073037079
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