Reservation Executive

**Key Responsibilities**
- Provide accurate information about room availability, pricing, and amenities.
- Respond promptly to guest inquiries and special requests with professionalism.
- Coordinate with the front office and teams to ensure room readiness.
- Process payments, issue invoices, and maintain accurate records in the reservation system.
- Upsell additional services, such as dining packages, ayurveda treatments, and activities, to maximize guest satisfaction and revenue.
- Monitor room inventory and ensure optimal occupancy levels.
- Resolve booking issues or complaints with a customer-centric approach.

**Qualifications & Skills**
- Bachelor's degree in Hospitality, Tourism, or a related field (preferred).
- Previous experience in a similar role or the hospitality industry is a plus.
- Proficiency in reservation software and MS Office Suite.
- Excellent verbal and written communication skills in English (knowledge of Malayalam or Hindi is an advantage).
- Strong organizational skills and attention to detail.
- A friendly, professional demeanor with a guest-focused attitude.

Pay: ₹12,000.00 - ₹15,000.00 per month

**Benefits**:

- Food provided

Schedule:

- Day shift

Application Question(s):

- What is your expected salary?

Work Location: In person

Expected Start Date: 20/07/2025