Travel Operations Executive

1 day ago


Mathura Road Faridabad Faridabad Haryana, India Ninja rankers, Brandingwaale Webtech Full time

**Designation**: Travel Operations Executive

**Location**: FIRST FLOOR, NEELAM AJRONDA CHOWK, METRO STATION, D2, PLOT. 5B, Sector 15A, Faridabad, Haryana 121007
**Employment Type**: Full-time
**Experience Required**: 2-3 years

**Key Responsibilities**
- Design and prepare travel quotations, customized tour packages, and detailed travel itineraries with proper costing for customers.
- Coordinate and arrange bookings including hotel accommodations, flight tickets, and other transport services as per the finalized itineraries.
- Ensure bookings and travel schedules are managed in an efficient and systematic manner to optimize time and client priorities.
- Communicate and coordinate effectively with suppliers, vendors, and service providers.
- Handle inbound and outbound calls related to client queries and service coordination.
- Maintain accurate records of bookings, documentation, and payments.
- Ensure timely follow-ups with customers post-trip for feedback and satisfaction surveys.
- Adhere to internal guidelines and operational procedures.
- Work towards achieving individual and team targets.

**Required Skills**:

- Excellent communication skills (both written and verbal)
- Strong customer service orientation
- Good knowledge of domestic and international travel planning
- Proficiency in Microsoft Office and travel software/tools
- Strong organizational and time-management skills
- Ability to multitask and work under pressure

**Education & Experience**
- Bachelor’s degree in Travel & Tourism, Hospitality, Business Administration, or a related field
- Prior experience in a travel agency or operations role preferred

Pay: ₹30,000.00 - ₹40,000.00 per month

**Benefits**:

- Paid sick time

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

Work Location: In person



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