Billing Coordinator

15 hours ago

Bengaluru Karnataka, India BRINDHAVVAN AREION HOSPITAL Full time

**Role Summary**:
The **IP Billing Coordinator** is responsible for managing the inpatient (IP) billing process, ensuring accuracy in patient billing, coordinating with various hospital departments, and maintaining compliance with hospital policies and regulatory requirements.

**Key Responsibilities:1. Inpatient Billing & Charges Management**:

- Generate and process inpatient bills accurately, ensuring proper charge capturing.
- Verify and reconcile billing details, including doctor fees, procedure charges, room rent, investigations, pharmacy, consumables, and other hospital services.
- Coordinate with various departments (Nursing, Pharmacy, Lab, Radiology, etc.) to ensure all patient services are included in the bill.
- Monitor daily IP billing transactions and ensure timely updates.

**2. Patient & Attendant Coordination**:

- Explain the billing process, charges, and estimated cost of treatment to patients and their attendants.
- Address patient queries and concerns regarding their hospital bills.
- Assist in insurance pre-authorization, approvals, and coordination for cashless treatments.
- Ensure smooth discharge billing and clearance process to avoid delays.

**3. Coordination with Insurance & TPA (Third-Party Administrators)**:

- Liaise with insurance companies and TPA for pre-approvals, claim submissions, and payment follow-ups.
- Ensure documentation and compliance with insurance guidelines.
- Assist in claim processing and resolving discrepancies in insurance payments.

**4. Payment Collection & Reconciliation**:

- Ensure timely collection of payments from cash, insurance, and corporate clients.
- Verify and update payments received against patient accounts.
- Handle refunds, adjustments, and credit notes as per hospital policies.

**5. Reporting & Documentation**:

- Maintain accurate records of patient bills, approvals, and financial transactions.
- Prepare daily, weekly, and monthly billing reports for management review.
- Ensure proper documentation for audits and compliance.

**6. Compliance & Process Adherence**:

- Ensure billing processes adhere to hospital policies and regulatory guidelines.
- Follow standard operating procedures (SOPs) for billing and financial transactions.
- Maintain confidentiality of patient financial information.

**Required Qualifications & Skills**:

- **Education**: Bachelor's degree in Commerce, Finance, Hospital Administration, or a related field.
- **Experience**: 3-6 years of experience in hospital billing, preferably in inpatient billing.
- **Technical Skills**: Knowledge of hospital billing software and MS Excel.
- **Soft Skills**: Strong communication, coordination, and problem-solving skills.
- **Other Requirements**: Understanding of hospital billing policies, insurance procedures, and regulatory compliance.

Pay: ₹15,500.00 - ₹25,000.00 per month

**Benefits**:

- Health insurance
- Paid sick time
- Paid time off

Schedule:

- Day shift
- Evening shift
- Rotational shift

Supplemental Pay:

- Performance bonus

**Experience**:

- IP Billing and Coordinator: 4 years (preferred)

**Language**:

- Kannada (preferred)

**Location**:

- Bangalore, Karnataka (required)

Work Location: In person

Expected Start Date: 11/03/2025

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