
Debt Recovery Agent
7 days ago
**Debt Collection/ Recovery/ Collection
- Outbound Process**
- Make outbound calls to customers with pending payments.
- Explain payment terms and negotiate repayment plans if necessary.
- Update the CRM with accurate call notes and payment status.
- Maintain call quality and handle calls with empathy, patience, and professionalism.
- Escalate unresolved issues to senior collection manager.
- Meet daily/weekly/monthly collection targets.
**Requirements**:
- DRA certified preferred.
- Proven experience in telecalling, collections, or customer service is preferred.
- Strong communication skills (Hindi, English, Tamil, Telegu or kannada regional languages.
- Ability to handle high call volumes and work under pressure.
- Telecalling / Outbound Calling
- Debt Recovery / Collection
Working Hours: 9:30 AM to 6:30 PM
- Knowledge of debt collection.
Pay: ₹16,000.00 - ₹19,000.00 per month
Work Location: In person
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