
Sre with Aiop and Dynatrace
3 days ago
Knowledge & Experience:
Minimum of 6 years of relevant work experience in critical production environments
Hands-on experience of curating Service Level Objectives, defining Error Budgets and refining the change management lifecycle to accommodate the same
Knowledge and experience with CI CD pipelines and deployment patterns like Canary
Has experience defining an SRE capability charter and roadmap for all dependent teams
Has experience successfully running and providing leadership to DevOps or SRE teams (preferred)
Working knowledge of SQL and troubleshooting by writing queries is key
Knowledge of containerized solutions and orchestration tools like Kubernetes
Core Capabilities:
Indepth knowledge of any observability product like Dynatrace, Splunk or ELK stack covering synthetic monitoring, RUM and APM
Ability to diagnose and debug systems at the code level (Java preferred) is beneficial
Qualification:
ITIL4 certification is mandatory. Achieving Practitioner or Intermediate level certifications are preferred
SRE Foundation certification via PeopleSoft or DevOps Institute is beneficial
AWS Solutions Architect Associate qualification or alternative from another Cloud Service Provider is preferred
Role & Responsibilities:
Formulate the detailed SRE rollout plan and execute a transformation roadmap
Continuously seek to uplift the maturity of SRE implementation and improve SLO, MTTR, MTTD as well as any other relevant KPIs identified
Engage in on call and critical operations support activities while leading blameless post mortems
Direct liaison with customers remotely and face to face for stakeholder management
Formulate a plan to eliminate toil by lowering incident volume, eliminating noise from alerts, automating manual processes, and converting workarounds into system features
Lead a team of SREs deployed on the ground while being engaged hands on
**About Virtusa**
Teamwork, quality of life, professional and personal development: values that Virtusa is proud to embody. When you join us, you join a team of 36,000 people globally that cares about your growth — one that seeks to provide you with exciting projects, opportunities and work with state of the art technologies throughout your career with us.
Great minds, great potential: it all comes together at Virtusa. We value collaboration and the team environment of our company, and seek to provide great minds with a dynamic place to nurture new ideas and foster excellence.
Virtusa was founded on principles of equal opportunity for all, and so does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
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