Servicenow Solution Architect
3 days ago
**Why Us** NewRocket, a global, full-service Elite ServiceNow partner, helps top enterprise leaders solve their toughest business problems and navigate change with confidence. The go-to ServiceNow guide, NewRocket was recently awarded **the "2024 ServiceNow Worldwide Customer Workflow Partner of the Year"** and** "2024 ServiceNow Creator Workflow Partner of the Year".** We work with some of the world's biggest brands, bridging the gap between what customers expect and what their technology can deliver. We #**_GoBeyondWorkflows _**to create new kinds of experiences for our customers. Come join our Crew **The Role** NewRocket is seeking a **ServiceNow SPM + APM Solution Architect** with Platform capabilities focus to be responsible for leading the successful delivery of ServiceNow solutions and services, in a client-consulting environment. This position is a high-profile growth opportunity that demands a highly motivated individual with strong technical, communications and organizational skills, who is eager to succeed and become part of a rapidly growing company. - Conduct requirements gathering workshops with clients in both onsite and virtual environments - Mentor project crew members by managing peer reviews and provide technical guidance. - Experience with implementing ServiceNow modules (IT Service Management, Knowledge Management, Service Level Management, Survey Management, Agent Workspace, Virtual Agent, Reports and Dashboards, Performance Analytics). - Creation of script-based Assignment and Approval rules, custom related lists, Access Control list, UI Policy and client script. - Create and execute development plans as appropriate to meeting changing needs and requirements. - Knowledge of ITIL V4 processes and hands on with ITIL process implementation. **What You Will Be Doing** - Ability to plan and package ServiceNow platform solutions and accelerators - Presales Demo and Proof of Value for prospective customers. - Conduct SPM+APM/Platform capability Requirements Analysis sessions and customer workshops - Draft use cases and functional requirements documents - Draft proposals and statements of work for solutions - Reviewing and providing guidance on functional requirements documents - Provide technical assistance in a pre-sales capacity **What You Bring Along** - Experience with ServiceNow ITSM/Platform products - 7-12 years of IT Services and proven architecture experience - Minimum 4 years preferred work experience on the ServiceNow platform - 5+ years of leadership level experience with Enterprise Management tools and IT Service Management tools such as ServiceNow - 5+ years of client facing consulting experience. - Collaboration with customers is something you love to do Including customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. - Thrives in strategic planning, resource allocation, production methods, and coordination of people and resources. - Adapts quickly in a fast-paced environment **Technical Skills** - Scripting languages: HTML5, CSS, Bootstrap, JavaScript, AngularJS, jQuery, React - Databases: Oracle, Microsoft SQL, Postgres - Integrations: Web Services (REST/SOAP), SSO (Azure, OKTA), SAML, LDAP, OAUTH, JDBC, SFTP, E-Bonding **Education**: - A four-year undergraduate degree in Computer Science, Computer Engineering, Information Systems or demonstrated work experience **Certifications & Knowledge** **We Take Care of Our People
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Principal Solution Architect
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Solution Architect
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Servicenow Solution Architect
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Servicenow Architect
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ServiceNow Solution Architect
2 days ago
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Servicenow Architect
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Pune, Maharashtra, India AANSEACORE INC. Full timeBachelor’s degree in Computer Science, Engineering, or a related field. Advanced degree preferred. - 8+ years of experience as a ServiceNow Architect or in a similar role. - Expertise in ServiceNow platform architecture, design, and implementation. - Hands-on experience with ServiceNow scripting (JavaScript, Glide API, etc.) and integrations (REST, SOAP,...
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Associate Architect
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