Telecaller

3 days ago


Panchkula, India RJ HEALTHCARE Full time

**Job Summary**:
**Key Responsibilities**:

- Make outbound calls to customers and clients.
- Inform customers about products, services, or campaigns.
- Handle inbound inquiries when required.
- Maintain accurate records of calls, customer interactions, and feedback.
- Follow communication scripts and company guidelines.
- Address customer questions or concerns in a timely and professional manner.
- Generate leads and follow up on prospects.
- Meet daily/weekly/monthly call and conversion targets.
- Schedule appointments or follow-ups for sales teams if necessary.

**Requirements**:

- High school diploma or equivalent; higher education is a plus.
- Prior experience as a telecaller, telemarketer, or in a similar role is preferred.
- Excellent communication and interpersonal skills.
- Ability to handle rejections and remain calm under pressure.
- Basic computer knowledge and data entry skills.
- Fluent in [English].

**Key Skills**:

- Communication skills
- Customer service
- Sales and persuasion
- Active listening
- Problem-solving
- Time management

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹40,000.00 per month

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person


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