Associate Sme

1 week ago

Bengaluru Karnataka, India Microland Full time

**Required Skills**:
Domain | Telecom / Communications Equipments (Others/Not classified) | Network Interface Devices
Technology | Data Center Administration | Networking
Technology | Networking Knowledge, Concepts | Network Security
Technology | Networking Knowledge, Concepts | Network Services
Technology | Network Support | L3 Support

**Education Qualification**:
Engineer - B.E / B.Tech / MCA

**Certification Mandatory / Desirable**:
Technology | Networking Certifications | CCNP | CCNP Routing and Switching

Details:
1. Hands-on experience in deployment and monitoring the NMS tool.
3. Define monitoring parameters, reports and the scope for the delivery team.
5. Manage workload and other assignments efficiently while being able to resolve time-critical situations reliably and professionally.
6. Provide systems product training, mentor the others and assist in problem resolution where required.
7. Accurately and completely document problems and solutions on the case notes and bug reports.
8. Perform lab testing for advance configuration and troubleshooting on the NMS tools.
9. Strong analytical reasoning and problem solving skills.
10. An ability to learn new technologies quickly.
11. Good time management skills.
12. An ability to follow processes.
13. Strong documentation skills.
14. Good communication skills - written and verbal.

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