Guest Services Associate

5 days ago

Bengaluru, India Barbeque Nation Full time

Full Job Description

look into the day to day reservations of the tables
- To see that the food is brought in time for buffet service and that buffet is replenished from time to time
- To take over the hostess job in her absence
- To take the beverage order of the guest and provide all meal choices such as buffet & a la carte
- To ensure proper billing of tables
- To ensure G.S.T.S card is filled in by the guests
- To ensure service standards are maintained
- Attending phone calls & handling enquiries
- To ensure discipline
- To update the non-availability & sell for the day board on a daily basis
- To ensure lights & A/C are switched off after closing & put on before opening of the restaurant
- Generates cover statement report & updates the remarks book & attendance register
- Generating reports for linen, stewarding & stationary consumption
- Motivate staff through leadership
- Control cost by minimizing pilferage & breakage
- Personally enquire & ensure complete guest satisfaction
- Assist concerned departments in stock taking
- Pick up the food from the kitchen & serve to the guests
- Setting up the buffet counters & general upkeep of the restaurant
- Collecting linen from the linen department
- Returning the soiled linen & maintaining the linen register
- Clearing dirty CCG from the restaurant, getting it wiped and re-stacked in the sideboard
- Any other responsibilities assign to you from time to time

**Job Types**: Full-time, Regular

Prefferd - Hospitality industry

**Salary**: From ₹14,000.00 per month

**Benefits**:

- Flexible schedule
- Food provided
- Health insurance
- Leave encashment
- Life insurance
- Paid sick time
- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Sarjapur, Bengaluru - 566066, Karnataka: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Diploma (preferred)

**Experience**:

- total work: 1 year (preferred)

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