Client Relationship Officers
5 days ago
9:30 PM to 6:30 AM
**Job location**:Elippode, Trivandrum**:
**Experience**:1-5 years of experience in international telecalling, handling global clients, preferably American clients.**:
**Qualification**:Any Bachelor's Degree (mandatory)**:**
**Overview**:
**Ecorgy Solutions, a US-based healthcare BPO, seeks Client Relationship Officers (US Voice) to manage communication with patients, physicians, and vendors, ensuring efficient and professional service.**
**Responsibilities**:
***:
- **Answer incoming calls and assist with patient care needs.**:
- **Schedule patient appointments in the practice management system.**:
- **Provide information to physicians, patients, and family members.**:
- **Maintain professionalism and friendliness in all interactions.**:
- **Address inquiries and resolve issues efficiently.**:
- **Ensure accuracy and timeliness in all tasks.**
**Requirements**:
***:
- **Strong command of English and excellent communication skills.**:
- **1-5 years of experience in international telecalling, handling global clients, preferably American clients.**:
- **Experience in healthcare or patient care coordination is a plus.**:
- **Excellent multitasking and time management skills.**:
- **Willingness to work night shifts (9:30 PM to 6:30 AM) from our office at Elippode, Trivandrum.**:
**Benefits**:
***:
- **EPF, Group Mediclaim policy after 6 months, gratuity, and rewards based on performance.**:
- **Professional development, training, and mentorship programs.**
**How to Apply**:
**For more details on compensation, call 9061161927.
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