Client Relationship Officers

6 days ago


Thiruvananthapuram Kerala, India Ecorgy Solutions Full time

9:30 PM to 6:30 AM

**Job location**:Elippode, Trivandrum**:
**Experience**:1-5 years of experience in international telecalling, handling global clients, preferably American clients.**:
**Qualification**:Any Bachelor's Degree (mandatory)**:**
**Overview**:
**Ecorgy Solutions, a US-based healthcare BPO, seeks Client Relationship Officers (US Voice) to manage communication with patients, physicians, and vendors, ensuring efficient and professional service.**

**Responsibilities**:
***:

- **Answer incoming calls and assist with patient care needs.**:

- **Schedule patient appointments in the practice management system.**:

- **Provide information to physicians, patients, and family members.**:

- **Maintain professionalism and friendliness in all interactions.**:

- **Address inquiries and resolve issues efficiently.**:

- **Ensure accuracy and timeliness in all tasks.**

**Requirements**:
***:

- **Strong command of English and excellent communication skills.**:

- **1-5 years of experience in international telecalling, handling global clients, preferably American clients.**:

- **Experience in healthcare or patient care coordination is a plus.**:

- **Excellent multitasking and time management skills.**:

- **Willingness to work night shifts (9:30 PM to 6:30 AM) from our office at Elippode, Trivandrum.**:
**Benefits**:
***:

- **EPF, Group Mediclaim policy after 6 months, gratuity, and rewards based on performance.**:

- **Professional development, training, and mentorship programs.**

**How to Apply**:
**For more details on compensation, call 9061161927.



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