Restaurant Captain

14 hours ago

Noida Uttar Pradesh, India DARYAGANJ RESTAURANT Full time

**Responsibilities**:

- Oversee the performance of waitstaff, hosts/hostesses, and other front-of-house personnel.
- Assign duties and responsibilities to service staff, ensuring that all tasks are carried out efficiently and effectively.
- Provide guidance and support to staff members, including training and development opportunities.
- Welcome guests as they arrive at the restaurant and ensure they are seated promptly.
- Assist guests with menu selections, answering questions about menu items, ingredients, and preparation methods.
- Address customer inquiries, concerns, and complaints in a professional and courteous manner, striving to resolve issues to the satisfaction of the guest.
- Monitor the dining area to ensure that guests are receiving attentive service and that all service standards are being met.
- Coordinate with kitchen staff to ensure timely preparation and delivery of food orders.
- Conduct regular inspections of table settings, cleanliness, and overall appearance of the dining room to maintain high standards of cleanliness and organization.
- Encourage upselling of menu items and special promotions to increase revenue.
- Provide recommendations to guests based on their preferences and dietary restrictions.

Pay: ₹19,000.00 - ₹20,000.00 per month

Schedule:

- Day shift

**Experience**:

- total work: 2 years (preferred)

Work Location: In person

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