
International Process
1 week ago
**We Are Hiring **
**Role: Business Support**
**Responsibilities**:
- Answer phone to respond to customer inquiries w.r.t client products & any technical troubleshooting with regard to the McAfee product for PC & Mobile.
- Assist customers with installation / Uninstallation of products
- Assist customers with product configuration, error messages & / or common issues
- Provide customers with product and service information
- Provide assistance with regarding to customer service issues as well like (Renewing / refunding the product etc..,)
- Transfer customer calls to appropriate department if required
- Escalate the call to the next level if required
**Location**: Perungulathur, Chennai (WFO)
**Shift: Rotational (US shifts - 6PM to 6AM, Any 9 hours)**
**Cab**:Free cab, within 30 Kilometers radius from office.
**Off**:2 days Rotational offs
**Education: 10 + 2 years/Diploma/Any Graduation.**
**Mode of interview**:
- Face to face interview is must.
- Aptitude Assessment.
- Versant Accent Assessment.
**For more details contact RESHMA HR - 7200585293**
**Job Types**: Permanent, Full-time, Fresher
**Salary**: ₹20,000.00 - ₹29,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Night shift
- Rotational shift
Supplemental pay types:
- Shift allowance
Shift availability:
- Night Shift (preferred)
Work Location: In person
**Speak with the employer**
+91 7200585413
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