Assoc. Dir. Ddit Ies Ism Change Mgt

9 hours ago

Hyderabad, India Novartis Full time

387990BR

**Assoc. Dir. DDIT IES ISM Change Mgt**:
India

**About the role**

Location : #L1 Hybrid
- Maintain a central source of information about the operational systems in scope and coordinate, control and monitor all changes to the environment to ensure operational stability.
- A central cross tower role that operationally controls and drives Change Management
- Lead a team of specialists assuring process understanding, implementation and adherence

Your Responsibilities Include but are not limited to:

- Act as highest authority and escalation point for Change Management
- Plan, direct and coordinate solution validation process activities to ensure solution acceptance.
- Responsible for confirming solution readiness according to readiness criteria.
- Ensure adherence to the global Change Management Processes
- Ensure service readiness documents (project plan, milestone schedule, operational service documentation, readiness risk plans, etc.) are created and accepted by all stakeholders involved.
- Setup governance models for Change Management and serve as escalation point for issues.
- Change Management are identified and mitigated.
- Ensure that all work packages can be tracked, installed, tested, verified, and backed out (if required)
- Ensure compliance to internal and external regulations (e.g. Sarbanes Oxley Act)
- Take accountability to ensure adherence with Security and Compliance policies and procedures within Service/Solution Assurance scope.
- Leads a team exercising operational control over Change Management, for r.
- Ensure that these processes are correctly followed by all stakeholders.
- Collaborates with Global Process Owners for all relevant issues, gaps and improvements required.

**Commitment to Diversity & Inclusion**:

- We are committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve._

**Role Requirements**
- Global, cross divisional, cross functional
- Complex stakeholder management: ISC, APD, IES
- Creates efficiencies and productivity gains by standardizing the Change Management process within IES and beyond.
- Reduces the risk of changes in operations team by enabling strong knowledge base and moving towards the process dependent organization

Commitment to Diversity and Inclusion:
Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.

Join our Novartis Network: If this role is not suitable to your experience or career goals but you wish to stay connected to hear more about Novartis and our career opportunities, join the Novartis Network here:
**Division**

Operations

**Business Unit**

DATA, DIGITAL & IT

**Work Location**

Hyderabad, AP

**Company/Legal Entity**

Nov Hltcr Shared Services Ind

**Functional Area**

Technology Transformation

**Job Type**

Full Time

**Employment Type**

Regular

**Shift Work**

Yes

**Early Talent**

No

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