Banking Operations Associate

1 day ago

Chennai Tamil Nadu, India NTT DATA Full time

Graduate (Any) with minimum of 1.6 - 5 years of work experience in an international BPO Banking process.
- Excellent understanding or an SME of KYC/AML/CDD experience is mandatory
- Flexible to work in night Shifts
- Excellent Oral & Communication skills in English

Strong understanding of KYC/AML concepts/process
- Maintain the necessary SLA's and report out to the team manager on a regular basis
- Anticipates problems and recognizes when to deviate from standard practices
- Seeking assistance or to resolve complex issues with the help of process knowledge
- Adhere to project requirements and department objectives
- To follow technical protocols and general procedures guided by department objectives
- Effectively communicate to coordinate job specific information and to collaborate with team members
- Participating in the training programs based on business needs
- Attending team meetings or customer calls (if required)
- To perform Quality Audits based on process requirements

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